Kevin Flanagan
Kevin Flanagan at Smythe Volvo
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Kevin Flanagan | Page 42

President

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
467 Reviews

I started here at Smythe Volvo at the age of 18 as a porter. Over the last 30 years I became an Apprentice Mechanic, Mechanic, Sales Consultant, Sales Manager, General Manager, Owner then President/CEO. My favorite aspect of working at Smythe Volvo is the interaction with our customers. It's a pleasure to get to know them personally and to see them happy with our level of service. My favorite Volvo model is the 1965 P1800. It's a sporty and extremely durable vehicle that signifies the heritage of Volvo. It's silhouette can be seen in the Smythe Volvo logo. Outside of work my complete focus is on my wonderful wife and six children.

5.0

467 Reviews

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467 Reviews of Kevin Flanagan

April 10, 2013

Dealership Rating

This is the 9th volvo we have brought from this dealership . We find Kevin and his staff very knowledgeable and honest and feel that we have developed a very strong relationship over the years wi More

by tjohn1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kattwinkel, Craig Melquist

Apr 10, 2013

Smythe Volvo responded

Nine cars! That is the greatest compliment to our business. We really value the relationship that we have Kevin has built with you throughout the years and look forward to your 10th Volvo. We hope you enjoy your new XC90. Thank you!

April 01, 2013

Dealership Rating

My wife and I recently purchased a 2010 CPO XC90 from Smythe (our second purchase from them). Kevin and his team took the time to understand our needs and help us find the right vehicle. Their courtesy More

by dtenbroeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kattwinkel

Apr 04, 2013

Smythe Volvo responded

Thank you for your great recommendation. We try to match or customers with the vehicle that best fits their needs. Enjoy your new Certified Volvo.

March 30, 2013

Dealership Rating

I have been a customer of Smythe Volvo since the early 1960s. It has been a wonderful experience for our family. Probably our 10th car. Over the years we have developed friendships in all departments of S More

by desetzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2013

Smythe Volvo responded

Over 40 years and 10 cars. That is loyalty that would be hard to find in any business or with any customer. What else can we say except, thank you for the faith you have placed in us as an organization. We really appreciate it.

March 17, 2013

Dealership Rating

This was our 5th Volvo from Smythe! Kevin and his team of professionals our understanding of the customers needs and do not attempt to up sell you on a vehicle, but assist you in choosing the right vehicl More

by jamesfrank38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Melquist, Tom Rzasa

Mar 18, 2013

Smythe Volvo responded

5 Volvo's from Kevin, wow! That is what we strive for. Long term customer relationships. Finding the perfect vehicle to fit your needs is very important to us. Thank you for your continued patronage and we look forward to Volvo number 6.

March 01, 2013

Dealership Rating

My most recent experience at Smythe Volvo while buying a new car was as good as I remember it being 10 years ago when I bought my very first Volvo. Today, I traded-in my 2002 Volvo S80 for a new 2013 S80, More

by danhajjar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan

Mar 02, 2013

Smythe Volvo responded

We are happy to hear that your 2002 Volvo served you so well. Your new S80T6 is a fine automobile that will provide you with years of comfort and reliability that you have come to expect from Volvo. Kevin is the President of Smythe Volvo and sets the tone for the entire organization. There are not many owners who maintain a desk on the showroom floor. This shows his committment and hands on approach that is felt throughout our business. Thank you for your continued patronage.

Mar 02, 2013

Smythe Volvo responded

We truly appreciate your loyalty. It is very rewarding to have customers like you. We strive for and hope to always provide the level of service you have come to expect. I wonder what your 2023 Volvo will look like.

February 20, 2013

Dealership Rating

Smythe makes buying a car an adventure and a pleasure. Kevin Flanagan orchestrates a great staff with honesty as a watchword, very unusual for a car dealer. Smythe Volvo reinforces all the great things More

by georgeking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Stephen Bergamo, Alex Kattwinkel

Feb 20, 2013

Smythe Volvo responded

What a testament to the product and our dealership! It is rewarding to see customers like you who have purchased multiple Volvos from us. It is a vote of confidence. We are truly grateful for you loyalty and the time you have taken to fill out this survey.

February 16, 2013

Dealership Rating

I am giving this rating because my recent purchase of a Volvo XC90 was so smooth and quick, I love the vehicle and I have been a customer at this dealership since 2008. The service on the prior vehicle wa More

by FionaMatthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Nick Pavano, Tony Plesh

Feb 20, 2013

Smythe Volvo responded

Smythe Volvo is truly blessed to have long term customers like you. Your review and kind words are a great reward for the job we do. Thank you for taking the time to post this message.

February 14, 2013

Dealership Rating

Recently purchased a new car from Smythe Volvo. Everyone on the sales staff was attentive to my needs and they all worked together well. Pricing was very fair and the service outstanding. I am very partic More

by JP1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson , Chris Henriksen, Craig Melquist

Feb 14, 2013

Smythe Volvo responded

We appreciate your business and the fact you choose us over other brands becuase of the service you recieved is great! We all hope you will enjoy many miles of driving your new Volvo and we are always ready to be of service to you in the future.

January 09, 2013

Dealership Rating

The service team at Smythe Volvo always goes above and The service team at Smythe Volvo always goes above and beyond the customer's expectation. They not only do a great job servicing my cars but do a g More

by vibennet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Tony Plesh

Jan 11, 2013

Smythe Volvo responded

Helping customers in any way we can is what we do best. There is always time in the day to make a phone call or help with advice. Thank you for this great review. We'll see you next time in.

December 11, 2012

Dealership Rating

I had a terrific experience! I will most definitely return to Smythe for my next purchase and would refer them to all my family and friends! More

by JDanishek
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Tom Rzasa

Dec 11, 2012

Smythe Volvo responded

Simply put that is what we are aiming for. I am glad we were able to deliver this kind of service. Thank you for taking the time to fill out this survey. We'll see you next time in.

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