Kevin Flanagan | Page 43

The service team at Smythe Volvo always goes above and The service team at Smythe Volvo always goes above and beyond the customer's expectation. They not only do a great job servicing my cars but do a g The service team at Smythe Volvo always goes above and beyond the customer's expectation. They not only do a great job servicing my cars but do a great job of letting me what needs to be done and when they will be complete. More

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I had a terrific experience! I will most definitely return to Smythe for my next purchase and would refer them to all my family and friends! return to Smythe for my next purchase and would refer them to all my family and friends! More

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I highly highly recommend Kevin Flanagan and all of the people at smythe. They were incredible to work with. Honest, warm, friendly and completely professional. I completely trust mr flanagan and his st people at smythe. They were incredible to work with. Honest, warm, friendly and completely professional. I completely trust mr flanagan and his staff. I lost my vehicle in hurricane sandy. Not only did they find me a beautiful car but made the transition easy and stress free. These guys not only have a great company, they have hearts of gold. What ever your car needs I would strongly suggest you call Smythe they are the good guys. And I am grateful that I have found them. I give them a score of "great" in all categories and I believe any customer would as well. More

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In shopping for a new car, I found the folks at Smythe plenty helpful and pleasant to work with. From the start, I had a candid conversation about making a buying decision within the next week, asking th plenty helpful and pleasant to work with. From the start, I had a candid conversation about making a buying decision within the next week, asking that he provide me with an aggressive price so that I would not have to spend so much time shopping around. He and his team did just that. As a first time car buyer, they did not skip any step in the process and made sure that I was purchasing the right car and choosing the correct financing options while helping me get the package that I wanted without sacrafice. I've been back for my first service and received much of the same great customer service. I plan on taking my car to their service shop even beyong the warranty. Would and have suggested to anyone within earshot that is looking to purchase a car, great brand/product and great service at Smythe Volvo in Summit. More

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I have purchased seven (7) new Volvo's over the last 13 years from Smythe Volvo and would not consider another dealership. My first Volvo was purchased at another dealership and there is no comparison. T years from Smythe Volvo and would not consider another dealership. My first Volvo was purchased at another dealership and there is no comparison. They, Smythe Volo, treat you like family. Over the many years I have dealt with everyone noted above and they are all courteous, friendly and knowledgeable people. I highly recommend them to friends. More

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I feel this dealership has much integrity and stands behind their product as well as there sales people. it's refreshing to deal with a dealership that makes you a priority. yes we're all in business to behind their product as well as there sales people. it's refreshing to deal with a dealership that makes you a priority. yes we're all in business to make money however customer service is the a major priority to Smythe Volvo. I would feel confident and referring them in the future More

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We had a great experience at Smythe Volvo. Our salesman was courteous, informative and patient with our questions. He did a thorough review of all the car features and their finance person took time to e was courteous, informative and patient with our questions. He did a thorough review of all the car features and their finance person took time to explain the finance and leasing options. We have never experienced a more friendly group. Ana and John More

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Sales folks willing to spend time with me: answering questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, p questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, polite, knowledgeable, they explain why actions were taken; they are very efficient at getting me in and out - and the loaner policy is outstanding. Also, I've on occasion dropped of a car *without* an appointment, due to some unexpected issue -- they are *very* accommodating here -- in most cases I got the car back the same day, and in worst case, no more than two or three days. For scheduled service appointments, car is ready when promised, if not sooner; and when I drop off the car, and haven't asked for a loaner, they always ask if I need a ride back home. Overall Volvos have been very reliable for us (driving them exclusively since 1987) - but more than that, it's Smythe that keep us coming back to the brand More

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I'm on my fourth Volvo XC70 and have bought and had them serviced at Smythe Volvo over these many years. What sets Smythe apart are the people. From Kevin in the front and Sean in the back, and especially N serviced at Smythe Volvo over these many years. What sets Smythe apart are the people. From Kevin in the front and Sean in the back, and especially Nick, Tony, Tom and Doug at the service desk. Everyone is always very pleasant and more importantly helpful. This past winter while I was in Florida having my car servicesd at Germain Volvo in Bonita Springs I was told a needed a sigificant and costly part replaced. While I had confidence in the people at Germain I have more confidence in the people at Smythe, so I immediately got on the phone with them. I had Doug speak with the mechanic at Germain and confirm what needed to done. I worked closely with Kevin, Sean, Doug and Tony to resolve my problem and to minimize the cost of the repair. I wouldn't buy or have my volvo serviced at any other Volvo dealer in New Jersey. More

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Kevin and Sean run a first class operation. they've treated my wife and i with friendliness, respect and integrity for over 15 years and 5 cars. they run a local dealership the way all car dealerships treated my wife and i with friendliness, respect and integrity for over 15 years and 5 cars. they run a local dealership the way all car dealerships should be, but unfortunatley aren't. there are many choices out there, but we keep coming back to Smythe ! More

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