Kevin Madeo | Page 4

Easiest deal I've ever done with a dealership - EVER! In all the vehicles I have purchased through the years this has to be the easiest ever! I expected the same sales tactics like I have received from EV In all the vehicles I have purchased through the years this has to be the easiest ever! I expected the same sales tactics like I have received from EVERY car dealership - even the the previous Subaru dealership. They play games with the numbers, waste my time with "I need to talk to my manager" and "this deal is only good for the day" on pricing and then finial after the lengthly deal is done the Finance people take a round a you try to sell you everything under the sun, i.e. maintenance contracts, insurance, etc. It's so exhausting and complete waste of my time. NOT SO with Crews, I went in expecting the same treatment but I was pleasantly surprised to have zero pressure and when it came time to talk price the Sales manager Kevin Madeo presented a very fair proposal for both my trade and the price of the new car in a very clear format explaining each line item and the final price was lower than what I have already come up with before going to the dealership - NO haggling what so ever! So here is the best part I tell them I won't be back for 1 week and I will do the deal then and I expected the responses like "this is only good today" and "these cars go quick and we can't hold it for you" to get me to buy that day. Nope, he said let's shake on it and that's what we did and 1 week later they had the car ready for me and I was in an out of the dealership in less than 1 hour. Mike Driscoll was my salesman and was awesome in making sure everything was in place for a quick and smooth transaction. I keep saying to myself on the way home from dealership "this can't be true, something must go wrong" but nothing did, so refreshing to deal with with dealership that can treat people with respect and trust. More

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Awesome Experience, Superior Customer Service, A++ Bought a car from Mike Maniscalchi and he was fantastic! Knowledgeable and helpful all the way through with no pressure. I would highly recommend Mike Bought a car from Mike Maniscalchi and he was fantastic! Knowledgeable and helpful all the way through with no pressure. I would highly recommend Mike and Crews Subaru to any of my friends or family. I really enjoy my Crosstrek. Thank you Mike & Kevin! More

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No haggling, very positive experience! A no haggle, no hassle experience! Rhett has a LOT of energy and enthusiasm, is very knowledgeable, professional. Everyone is sincerely interested i A no haggle, no hassle experience! Rhett has a LOT of energy and enthusiasm, is very knowledgeable, professional. Everyone is sincerely interested in customer satisfaction. More

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Best car buying experience ever! Everyone at Crews Subaru was wonderful to deal with. There was no high pressure sales, everyone was friendly and relaxed, and HONEST! So rare in the Everyone at Crews Subaru was wonderful to deal with. There was no high pressure sales, everyone was friendly and relaxed, and HONEST! So rare in the car business. You have a Subaru lover for life! Not just because I love my car, but because of how I was treated with respect and kindness. Thank you Kevin for being fun to deal with and treating me honestly, without playing games! I appreciate you!! More

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Satisfied Customer We have purchased/leased seven vehicles from the Crews Subaru of Charleston dealership and highly recommend the professional and courteous way we have We have purchased/leased seven vehicles from the Crews Subaru of Charleston dealership and highly recommend the professional and courteous way we have been treated. More

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Great Customer Service! The car buying process was so easy with Crews Subaru. The sales team wasn't pushy and did everything they could to find me the car that fit my very sp The car buying process was so easy with Crews Subaru. The sales team wasn't pushy and did everything they could to find me the car that fit my very specific criteria - including driving to Hilton Head to pick it up for me. I'd choose Crews Subaru over any other dealership in the future. More

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Excellent Overall Car Buying Experience I had an excellent car buying experience from my initial call to Tracie to my purchase from Trey. I had promised Tracie I would give her a "heads up" I had an excellent car buying experience from my initial call to Tracie to my purchase from Trey. I had promised Tracie I would give her a "heads up" before I arrived and then I showed up on an impulse. But she remembered our entire conversation and was able to introduce me to Trey and correctly summarize my desires. More

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AMAZING Customer Service My husband and I recently purchased a Subaru Outback from Crews Subaru. We couldn't have been happier with our experience at the dealership. EVERYONE My husband and I recently purchased a Subaru Outback from Crews Subaru. We couldn't have been happier with our experience at the dealership. EVERYONE was friendly and very knowledgeable. From the minute we stepped out the car to driving off the lot, we were treated like family. Our sales associate, Rhett Crull, went above and beyond. Kevin Madeo and Josh helped us seal the deal. When we left the dealership, they welcomed us to the Subaru family. I didn't know that I would actually consider them "family." This new "family" of ours came to the rescue when a friend of ours needed assistance the most. Mark, a marine and business man, left important documents in his car at the service center. OOPS! With one phone call to Kevin Madeo, Mark was able to get to his car after hours (10:30pm!), and get what was needed. A HUGE thank you to our new friends and family. More

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Great Car Buying Experience Came in for a new Subaru Crosstrek. I had already done my own personal research in what exactly I was looking for in my next vehicle and what kind of Came in for a new Subaru Crosstrek. I had already done my own personal research in what exactly I was looking for in my next vehicle and what kind of features I wanted. I was drawn to the amount of safety features that Subaru offers for a reasonable price. I test drove a Crosstrek first with Rhett first and then took about 2 weeks to decide what model and specs that I wanted. After attempting to find a vehicle in the color that I wanted originally through another dealership, I decided to go with one that Rhett had to offer for almost the same price with even more features! The team were very thorough and helpful through the whole process and took care of almost everything! Pam handled the financing which was very smooth and easy to understand. I am so happy with my purchase and the team at Crews and look forward to a long standing relationship with them. Thank you! --Sean and Brian More

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2018 Subaru Outback Purchase The best car buying experience. All phases of the process from the initial contact to closing the deal were top notch. Robert K is very knowledgeable The best car buying experience. All phases of the process from the initial contact to closing the deal were top notch. Robert K is very knowledgeable on the Subaru product line, answered all of my questions and pointed out many key features of the Outback. When it came down to closing the deal, Kevin Madeo didn’t play any games, presented a fair deal, and was able to meet my price point with very little negotiation. Pam Baker was great to work with related to protection plans for my Outback. Pam was was very thorough in explaining options available to me and was able to provide a discount on options I purchased. Robert K was great during the delivery process explaining how everything worked on the Outback. If you are in the market for a Subaru, I highly recommend Crews Subaru! More

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