Kevin Massey
Kevin Massey at Lokey Nissan

Kevin Massey | Page 22

Service Advisor

Lokey Nissan

27758 US Hwy 19 N
Clearwater, FL 33761

Contact Me
4.6
1,320 Reviews

Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue

Dealership Experience

24 yrs, 10 mos

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

Nissan Award of Excellence Platinum Award winner

Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan

4.6

1,320 Reviews

Write a Review

1320 Reviews of Kevin Massey

July 11, 2023

Dealership Rating
Employee Rating

Lokey has been my Nissan Dealer for over 20 years. Always great service and staff is always pleasant, courteous and helpful. More

by ediwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 10, 2023

Dealership Rating
Employee Rating

Satisfied, happy, pleased, comfortable, awesome. Cat,dog,frank,red,green,blue,pink,silver, yellow, blue More

by REALESTATEWITHGABLEEAVes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelo Kastani, Anthony Nicholas, Chuck Schnitker , CARYN GOMEZ

Jul 14, 2023

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 10, 2023

Dealership Rating
Employee Rating

Had a great experience! Everyone was friendly and knowledgeable. The service manager was very helpful. Thank you for a enjoyable and stress free experience. More

by tdroopye
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 08, 2023

Dealership Rating
Employee Rating

As always my service was fast and courteous. Their courtesy van is also prompt and convenient. Thank you Lokey Nissan! More

by CHARLENEG972
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2023

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 07, 2023

Dealership Rating
Employee Rating

I'm very satisfied and I'm glad I chose Lokey for my truck purchase. More

by FLORIDABARRY56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 10, 2023

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 02, 2023

Dealership Rating
Employee Rating

I trust this dealership to give the best and right services that are needed to keep my vehicle safe and in perfect running condition. More

by golfer4par18
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2023

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 01, 2023

Dealership Rating
Employee Rating

Not to happy with my last service there. My oil plug was left loose leaking oil for three weeks before I noticed it while I was out of town and seen oil accumulating under my truck along wit More

by Atrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs and while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 28, 2023

Dealership Rating
Employee Rating

Everything is done perfect have dealt with lovey since 1994 Havehave purchased six vehicles from lovey dealership More

by mrdylan34
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sherwood, STEVE ALATORRE , TONY AVERSA, MARIO BOSKOVIC

Jun 30, 2023

Lokey Nissan responded

We are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 28, 2023

Dealership Rating
Employee Rating

great scheduled service provider easy to set up and convenient location; short waiting or shuttle locally More

by slester169
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Albono

Jun 30, 2023

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 28, 2023

Dealership Rating
Employee Rating

Service is good and the technician take time time to explain what is done incar More

by LOURDES549999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tate Humphrey

Jun 30, 2023

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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