Kevin McGuire | Page 3
Assistant Service Manager
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
211 Reviews
Write a Review211 Reviews of Kevin McGuire
March 05, 2024
The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept texting the phone number on file which was my mom's, she was working and had to text me everything they texted her, but they knew she was not the one that was there! More
Other Employees Tagged: Dan Landrum, Mick Schott, Glenn Coy, Josef Casares, Sam Heidel, Cesar Martinez, Kasey Boysaw, Carmelo Adorno, Oscar Boyd
March 02, 2024
I was lied to about the 4x4 issue I had when I brought my truck in for maintenance! The reason I was given was for the issue was not true! The issue was that in 4x4 when I stared moving forward if I turned s truck in for maintenance! The reason I was given was for the issue was not true! The issue was that in 4x4 when I stared moving forward if I turned slightly left the truck would lurch as if something was trying to lock up in the front end. I was told that when the truck is in 4x4 I was not suppose to turn the wheel at all. That in 4x4 I was only suppose to go straight. If that's not nonsense I don't know what is! More
March 02, 2024
Fast and excellent customer service. I was in and out for an oil change and tire rotation in less than one hour, I was in and out for an oil change and tire rotation in less than one hour, More
Other Employees Tagged: Dan Landrum, Mick Schott, Sam Heidel, Cesar Martinez, Kasey Boysaw
February 29, 2024
Awesome Facility and Awesome Staff. Will NOT disappoint! I've been shopping here since 2018. Will NOT disappoint! I've been shopping here since 2018. More
Other Employees Tagged: Lonnie Wade, Mick Schott, Sam Heidel, Kasey Boysaw
February 27, 2024
Called for a service issue on my Crown. They got me in the same day. My service advisor, Kevin, kept me informed on the situation in a timely fashion. Thanks They got me in the same day. My service advisor, Kevin, kept me informed on the situation in a timely fashion. Thanks More
February 24, 2024
great guy to work. he handled my request with prudence and also provided me shuttle. he was also giving heads up during the time service he handled my request with prudence and also provided me shuttle. he was also giving heads up during the time service More
Other Employees Tagged: Dan Landrum, Russell Morgan, Mick Schott, Sam Heidel, Cesar Martinez, Kasey Boysaw
February 09, 2024
It was great and on time. No complaints on my end keep up good work No complaints on my end keep up good work More
Other Employees Tagged: Dan Landrum, Mick Schott, Sam Heidel, Cesar Martinez, Kasey Boysaw
February 07, 2024
The service department is always very informative whenever I bring my car in. I’ve been going to them for the past 5 years and trust my service advisors knowledge on keeping my vehicle safe. whenever I bring my car in. I’ve been going to them for the past 5 years and trust my service advisors knowledge on keeping my vehicle safe. More
Other Employees Tagged: Mick Schott, Sam Heidel, Kasey Boysaw