Khaled Malik | Page 5

This dealership is awesome they’re willing to help you to get you in a vehicle. It’s a team effort which is nice. Keep up the good work!!!😊 thanks again Craig for all that you done for me today. get you in a vehicle. It’s a team effort which is nice. Keep up the good work!!!😊 thanks again Craig for all that you done for me today. More

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We had the best car buying experience ever at Concordville Subaru. Nathalie was very informative, very pleasant and we didnt feel the least bit pressured to buy anything. We got a great price f Concordville Subaru. Nathalie was very informative, very pleasant and we didnt feel the least bit pressured to buy anything. We got a great price for our trade in and we are really happy with our new Forester! Thank you Nathalie, Khaled, John and Keith, you were all awesome...we will be back! More

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This dealership has been nothing but amazing. I’m talking every step of the way, every person I met was just fantastic. The staff was super friendly and very helpful. This may have been the best I’m talking every step of the way, every person I met was just fantastic. The staff was super friendly and very helpful. This may have been the best experience I’ve had at a dealership and I intend to keep coming back for a long time :). More

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Amazing service and great employees like Melissa made this an easy transaction! Got a loaner and got to work on time! this an easy transaction! Got a loaner and got to work on time! More

by Karennacc Verified Customer Verified Customer

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Great customer service! Tony was awesome and the process was seamless. I am a happy customer. Tony was awesome and the process was seamless. I am a happy customer. More

by Karennacc Verified Customer Verified Customer

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I have bought many cars over the years with different dealerships. Concordville Subaru has been one of the best dealerships I’ve ever worked with. They have won my business. I will definitely return to b dealerships. Concordville Subaru has been one of the best dealerships I’ve ever worked with. They have won my business. I will definitely return to buy another Subaru in the future. 10 out of 10. I highly recommend in Concordville Subaru to anyone. More

by mxrco04 Verified Customer Verified Customer

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Great place to do business the staff is very polite and knowledgeable very easy goings through the purchase process knowledgeable very easy goings through the purchase process More

by mottobre.mo Verified Customer Verified Customer

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I just Purchased a car from them on 10/29/2022 and the purchasing experience was great. I test drove the vehicle and felt nothing wrong so I went through with the transaction. On my drive home from the de purchasing experience was great. I test drove the vehicle and felt nothing wrong so I went through with the transaction. On my drive home from the dealership I felt the clutch slip in 5th gear at cruising speeds when I stepped on the gas to accelerate. It was past their hours so I called the next business day 10/31/2022 and told them what was happening and I scheduled a day to drop it off and get it looked at. When I dropped the car off on Saturday 11/5/2022 they had me drive a technician in the car to show them the issue. I was able to duplicate the issue with him in the car and he completely didn’t understand the issue. When we got back from the drive he told me he would drive it again and further evaluate it. Monday 11/7/2022 I got a call from them explaining that my car checked out to be fine from what the technicians are seeing and feeling on the drive they took in it. now I explained to them when I dropped it off and on the phone it happened to me at about 65mph in 5th gear. While I was on the phone the woman had said “I know that you said the problem occurs are higher speeds but our technicians aren’t allowed to drive the cars that fast.” so right away that information to me means they didn’t evaluate it fully. When I went to pick my car up it was filthy. I didn’t ask for a wash or anything but when I dropped the car off I had just had it detailed that Friday night before dropping it off so seeing my car as dirty as it was on the outside I was pretty upset and also I noticed my driver side rear rim had some curb rash on it that wasn’t there when I dropped it off. So I went to go talk to a manager to try and correct this situation but when I asked for them the person I spoke to didn’t even try to grab him for me and instead were arguing with me on my concerns. Now the car is a little over a week old to me and I spent a lot more money than I was hoping to spend on it but I made it work because I like the car. They sold me the car with a 6 month 6,000 mile warranty so I tried to use it and now they’re saying the warranty isn’t going to work. I just want the situation fixed. I’m very unhappy with everything at the moment. More

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Nice people caring and intelligent, not pushy. The entire experience was a pleasure from the start to the end. The entire experience was a pleasure from the start to the end. More

by GSDiener Verified Customer Verified Customer

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As always a great experience! The entire crew is great! Hi highly recommend this dealership!! The entire crew is great! Hi highly recommend this dealership!! More

by JEFFTHURLEY Verified Customer Verified Customer

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