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Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos | Page 12

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.9
491 Reviews
4.9

491 Reviews

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491 Reviews of Kiara Santos

September 23, 2024

Dealership Rating
Employee Rating

Great rep who to care of me and explain to detail. .he needs a raise More

by eddie.cst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 23, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

September 23, 2024

Dealership Rating
Employee Rating

Good place to get your car serviced. Was constantly updated by my service rep. Thank you More

by alfrican75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 23, 2024

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team

September 20, 2024

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Employee Rating

The service representative was friendly, and knowledgeable in regards to service required and any recalls. He clearly explained the work, and the charges. More

by kyleinthelancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco , Annie Vodegel

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Sep 23, 2024

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 19, 2024

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Employee Rating

Everyone was knowledgeable and treated us with respect. I will use your servive in the future. Very good service. Thank you! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 15, 2024

Dealership Rating
Employee Rating

Best service ever, always friendly and helpful . I feel comfortable taking my car here all the time More

by SD.CRZ321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre

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Sep 19, 2024

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

September 13, 2024

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Employee Rating

Very good dealership, friendly and clean an efficient, I have enjoyed my time at Toyota of Lancaster! More

by SBDRAKE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Gawellek , Henry Abarca, Geoff Yeager

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Sep 13, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 07, 2024

Dealership Rating
Employee Rating

The customer service representative could be more responsive when we arrive for automotive service. We sometimes wait up to 20 minutes before we are acknowledged. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 10, 2024

Toyota of Lancaster responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 07, 2024

Dealership Rating
Employee Rating

Muy buen servicio y atención al cliente y cualquier duda que tengas o pregunta ellos te ayudan en todo yo si se los recomiendo gracias 👍🏻 More

by adrian.saenz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

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Sep 10, 2024

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

September 06, 2024

Dealership Rating
Employee Rating

Excellent service great service support i will be back loyal customer thank you for your outstanding support More

by Erntav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 05, 2024

Dealership Rating
Employee Rating

Like always friendly she was great every time I go there for help I get it never no More

by reitzm16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre , Annie Vodegel

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Sep 05, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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