Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kim Stone
Kim Stone at Serra Toyota of Decatur

Kim Stone | Page 2

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

Contact Me
4.9
147 Reviews
4.9

147 Reviews

Write a Review

147 Reviews of Kim Stone

September 24, 2026

Dealership Rating
Employee Rating

Very nice friendly respectable love it I would recommend everybody to go to the dealership More

by elizabethjones20304050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Keenum, Steve Gremaux, Meghan Smiley, Rachel Falls, Noah Rohan, Jesse Harrison , Haylee Adamson

Print
Sep 24, 2026

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your kind words about our team. Michael McLeod General Manager 256-340-0330

September 22, 2026

Dealership Rating
Employee Rating

Everyone that works there jumps to help you whenever you need it and they always get you in and out as well. More

by Devyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Hull, Jesse Harrison , Dj Hall

Print
Sep 22, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's efforts. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 17, 2026

Dealership Rating
Employee Rating

The service department was organized an In order. There was plenty of room for the customers to wait. The refreshments were very limited , but all in all , it was a good experience. And I should More

by pamela2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 17, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our service department. We appreciate your patience during the wait and are glad to hear you found the environment comfortable. Your feedback about refreshments is noted by Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 16, 2026

Dealership Rating
Employee Rating

Kim in service is great to work with Antoine. also very helpful. Very friendly and knowledgeable. More

by L monk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 16, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's helpfulness and knowledge. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 03, 2026

Dealership Rating
Employee Rating

The guys and gals are always professional and take good care of my car. Give them a raise!! More

by krforsythe107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Falls

Print
Sep 03, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's professionalism. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 03, 2026

Dealership Rating
Employee Rating

Courteous and prompt. Their people do their best to get us back on the road. More

by LeonMatrevski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's efforts at Serra Toyota Decatur. We appreciate your feedback and encourage you to reach out if there’s anything more we can assist with. Michael McLeod General Manager 256-340-0330

September 02, 2026

Dealership Rating
Employee Rating

It’s actually pleasurable to get my car/truck worked on at Serra. Everyone is helpful, nice, and cheerful. The waiting room is also comfortable. More

by Wilson890299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meghan Smiley

Print
Sep 02, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team and waiting area met your expectations. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 31, 2026

Dealership Rating
Employee Rating

We've bought all our vehicles here since 2005. And we've always used George Jones when we wanted to buy. More

by dawn.dunaway1959
Recommend Dealer
Yes

Other Employees Tagged: George Jones, Joel Capps, Brian Keenum, Steve Gremaux, Nick Hull, Jesse Harrison

Print
Aug 31, 2026

Serra Toyota of Decatur responded

Thank you for your long-term loyalty to Serra Toyota Decatur. We appreciate your continued business and feedback. Please contact us if there’s anything we can assist with. Michael McLeod General Manager 256-340-0330

August 30, 2026

Dealership Rating
Employee Rating

Prompt, courteous professional service! The service manager is the consumate professional and answered all questions and let me know of additional services which U greatly appreciated! More

by FatalStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Keenum, Steve Gremaux, Meghan Smiley, Rachel Falls, Noah Rohan, Jesse Harrison , Haylee Adamson

Print
Aug 30, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's professionalism at Serra Toyota Decatur. We appreciate your feedback and are glad the service manager addressed your questions thoroughly. If you have any further concerns, please feel free to contact us directly. Michael McLeod General Manager 256-340-0330

August 27, 2026

Dealership Rating
Employee Rating

Only complaint is that if you schedule a service time you should be ahead of those who just drive in. More

by Ozy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antoine

Print
Aug 28, 2026

Serra Toyota of Decatur responded

Hello, Your experience with our Service Team is very important to us. I would appreciate the chance to speak with you about the time taken for your recent appointment. Please give me a call at your earliest convenience so we may discuss this further. Sincerely, Michael McLeod General Manager 256-340-0330

1
2
3
...
15

Dealership Inventory (260 Vehicles)

used 2018 Jeep Wrangler Unlimited car, priced at $22,398
2018 Jeep Wrangler Unlimited
used
Mojito! Clearcoat exterior
Automatic
Four-wheel Drive
$22,398
View Details
new 2026 Toyota Highlander car, priced at $50,814
2026 Toyota Highlander
new
Ruby Flare Pearl exterior
Unknown
All-wheel Drive
$50,814
View Details
new 2026 Toyota Corolla Cross car, priced at $32,577
2026 Toyota Corolla Cross
new
Wind Chill Pearl exterior
Unknown
Front-wheel Drive
$32,577
View Details
used 2016 Nissan Pathfinder car, priced at $7,388
2016 Nissan Pathfinder
used
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive
$7,388
View Details
used 2024 Toyota Tundra car, priced at $42,898
2024 Toyota Tundra
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$42,898
View Details
used 2017 Toyota Camry car, priced at $19,898
2017 Toyota Camry
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
$19,898
View Details
View All Inventory