Kirk Hand
Kirk Hand at Cook County Ford Inc
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Kirk Hand | Page 2

Dealer

Cook County Ford Inc

1000 S Hutchinson Ave
Adel, GA 31620

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4.8
41 Reviews

Dealership Experience

42 yrs

Languages Spoken

English English

4.8

41 Reviews

Write a Review

41 Reviews of Kirk Hand

April 27, 2023

Dealership Rating
Employee Rating

The Service is next to none. Not only are they excellent service people they have become friends and acquaintances. These people go out of their way to help me with purchases and More

by KENNETT.BRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 07, 2022

Dealership Rating
Employee Rating

It was a pleasure doing business with Cook County Ford in Adel, Georgia. Thank you, Kay E. Rowell. More

by kayellenrowell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hand, Trevor Hand , Randy Kendrick

Nov 10, 2022

Cook County Ford Inc responded

Thank you for your business, Mrs. Kay! We appreciate you for making the trip up to see us and hope that we've earned your trust for the next vehicle purchase too! -Kyle H., General Sales Manager

October 05, 2022

Dealership Rating
Employee Rating

Incredible buying experience! Ease of doing business and hassle free is exactly why I have purchased my fourth vehicle from Cook Co Ford. Also the service after the sale is incr More

by KWATSON1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Cook County Ford Inc responded

Four vehicles, wow! Thank you for trusting us over and over again, Keith! We understand the importance of our relationship after the sale so we’re proud that you shared your experience! Let us know when you’re ready for number five!! -Kyle H., General Sales Manager

October 05, 2022

Dealership Rating
Employee Rating

The entire team I met was helpful and courteous. Brandon walked me thru all of the vehicles options and helped me program it. Trevor had all documents prepared and ready to sign. Great experience. More

by DENAMANNINGANDERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Cook County Ford Inc responded

Dena, thank you for choosing us to help you with your new vehicle! We appreciate your support! Please let us know when you need us again! -Kyle H., General Sales Manager

July 16, 2022

Dealership Rating
Employee Rating

Only ford baby, Brandon is my man, Kirk is my dealership, Trevor is my Account and the Warren brothers also go the extra mile to make our family very happy. (Warren boys got one on me for sure 😉) Cook count More

by Suzie Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Cook County Ford Inc responded

Thank you for being such a local customer and great friend, Suzie Q! We appreciate the Folsom Family for all your support! Let us know when you need a hand again! -Kyle H., General Sales Manager

June 17, 2022

Dealership Rating
Employee Rating

Excellent service department. Always friendly and timely. Great customer service. Chuck and Wes are alway willing to go above the call of duty. More

by CARTER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Cook County Ford Inc responded

We appreciate the excellent review and look forward to helping you for many years to come! Please let us know when you need us again! -Kyle H., General Sales Manager

June 16, 2022

Dealership Rating
Employee Rating

Buy all my vehicles there. Friendly people and service is great. That’s all folks!! More

by judygriffis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2022

Cook County Ford Inc responded

Thank you for your loyalty and friendship, Mrs. Judy! We appreciate the review and look forward to helping you again soon! -Kyle H., General Sales Manager

June 10, 2022

Dealership Rating
Employee Rating

you can count on Chuck and Wes in the service department. Greg and Brandon and the team will take care of you. Best Ford Dealer in the South East! More

by BRIANRAYFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Cook County Ford Inc responded

Thank you for the kind words, Brian! We appreciate your support for our entire team and look forward to taking care of your sales and service needs again in the near future! -Kyle H., General Sales Manager

April 19, 2022

Dealership Rating
Employee Rating

Avoid, dishonest and does not honor their word. Takes orders and marks up price before you take delivery More

by Ralph
Customer Service
Friendliness
Price
Recommend Dealer
No
May 18, 2022

Cook County Ford Inc responded

We appreciate your concern and will continue to reiterate that we did not mislead any customers in any way throughout their entire reservation to delivery process. You can reach me directly at (229)896-6494 with any further comments or questions. -Kyle H., General Sales Manager

April 15, 2022

Dealership Rating
Employee Rating

Seamless process from order to delivery. Salesperson kept me updated and Ford also updated with emails and tracking. I was always hesitant of ordering/purchasing a vehicle sight unseen but I More

by JFS234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Cook County Ford Inc responded

While certainly none of us are in love with the new way of ordering vehicles, it does make us feel good knowing that you were pleased with your experience! Thank you for taking that leap of faith! We hope you'll call on Brandon to help you again soon! -Kyle H., General Sales Manager

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