Kris Culhane | Page 9

The used car I purchased only had 1 key/keyfob, but I didn't know that until afterwards. It cost me $200 to get a 2nd key. I was told the car would be filled with gas, only to find that used cars are n didn't know that until afterwards. It cost me $200 to get a 2nd key. I was told the car would be filled with gas, only to find that used cars are not filled. Not deal breakers, but I definitely felt mislead. When a company cuts corners on the little things, I strongly question how they handle the big things. More

by njlabine1 Verified Customer Verified Customer

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Very happy with Mike in service. He was class A when I showed up with blown motor in my truck. My only complaint was the accessories side scheduling and communication. Took me 3 trip He was class A when I showed up with blown motor in my truck. My only complaint was the accessories side scheduling and communication. Took me 3 trips back to get my things installed and then I got charged for mudflats that was suppose to be included in Purchase. Over all was good experience More

by mrutten Verified Customer Verified Customer

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This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

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This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

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My dealer was courteous, competent and friendly! !You guys rock! Thank you for everything! Much love !You guys rock! Thank you for everything! Much love More

by chaserhonda1968 Verified Customer Verified Customer

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Everyone at Tenvoorde is very helpful and friendly! They work with you and make sure you understand the process. They work with you and make sure you understand the process. More

by brie.krisko Verified Customer Verified Customer

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Everyone was super friendly and helpful. They made the buying experience enjoyable, simple, and smooth! They made the buying experience enjoyable, simple, and smooth! More

by MonicaWittner Verified Customer Verified Customer

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Mo was great! Lots of recalls on the vehicle I got so it took a while to get the vehicle in my possession but I'm thankful for the service I got in the meantime an Lots of recalls on the vehicle I got so it took a while to get the vehicle in my possession but I'm thankful for the service I got in the meantime and that you took care of all the charges for the fixings. Hopefully, no more recalls or fixings will be needed. More

by GOEBELL13 Verified Customer Verified Customer

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George did a great job. Really put a lot of effort into my purchase. Thank you. Really put a lot of effort into my purchase. Thank you. More

by TNFMARMOT Verified Customer Verified Customer

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We would not shop for a vehicle at any other dealership our experiences with Tenvoorde have always been great. our experiences with Tenvoorde have always been great. More

by garyrichardt Verified Customer Verified Customer

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