Kristen Hetzer
Kristen Hetzer at Brewster Subaru
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Kristen Hetzer

Internet Sales Consultant

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

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5.0
292 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

5.0

292 Reviews

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292 Reviews of Kristen Hetzer

May 02, 2025

Dealership Rating
Employee Rating

This is my third lease from Brewster Subaru. I can’t say enough about this dealership. Working with Kristen Hetzer for a second time was wonderful. Michael Barone and Rich Johnson were also grea More

by deniseverzi5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Michael Barone

May 02, 2025

Brewster Subaru responded

Thank you for your continued trust in Brewster Subaru! We're delighted to hear that Kristen, Michael, and Rich made your leasing experience worth the drive. We appreciate your loyalty and look forward to assisting with any future needs!

April 26, 2025

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Appreciate how easy they made it. Would use them again. Very friendly and helpful throughout. More

by aaa11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 28, 2025

Brewster Subaru responded

Hi! We appreciate your shoutout to our team at Brewster Subaru! We'll see you next time!

March 15, 2025

Dealership Rating
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A really great experience all around. Kristen was my sales rep and wasn't pushy at all; very fun, real and easy to work with. The whole staff was a pleasure to work with and my senior dog More

by danisue567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Mar 17, 2025

Brewster Subaru responded

We're delighted to hear that Kristen and the Brewster Subaru team made your experience enjoyable for both you and your pup! Thank you for sharing this positive feedback.

March 12, 2025

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We were very pleased to do business with Kristen and Rich at Brewster Subaru. They helped us in a straightforward and effective way, both with the technical elements of the vehicle as well as with the paperw More

by Rodrigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Mar 13, 2025

Brewster Subaru responded

Rodrigo, thank you for the wonderful feedback! We're delighted to hear Kristen and Rich made your experience at Brewster Subaru so seamless. We look forward to seeing you again in the future!

March 09, 2025

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Everyone was wonderful. Friendly, helpful and very knowledgeable . Service department has always been great with previous Subaru More

by nrohrig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Mar 10, 2025

Brewster Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Brewster Subaru provided friendly and knowledgeable service. We appreciate your continued trust in our service department!

March 06, 2025

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The team at Brewster Subaru was wonderful Rick Johnson was incredibly helpful and very personable More

by marybodner78
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , employees were very helpful considering my handicap

Mar 07, 2025

Brewster Subaru responded

Thank you for the kind review, Mary! Rick & the team appreciate your support and hope to see you again next time here at Brewster Subaru!

March 05, 2025

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Employee Rating

Friendly, knowledgeable and no nonsense. Unlike most auto dealerships, being at Brewster Subaru is actually a pleasant experience. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Michael Barone

Mar 05, 2025

Brewster Subaru responded

Eric, we're delighted to hear that your experience at Brewster Subaru was pleasant and straightforward. Thank you for the kind words!

March 04, 2025

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We will never buy from another auto dealer again . Kristen and Rich made us feel like we were buying from great friends. In our experience, this is quite rare. Professional, Honest and caring! More

by peterrooney747
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Michael was very thorough and explaining the operation of our new car!

Mar 05, 2025

Brewster Subaru responded

Peter, we're delighted to hear that Kristen and Rich made your experience at Brewster Subaru feel so special. Thank you for sharing such kind words about our team! We look forward to serving you again in the future.

February 23, 2025

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Friendly people,knowledgeable. .sincere.great value,straight shooter,no games,highly recommended pleasant atmosphere 👌,good value More

by jimfinnfdny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Feb 24, 2025

Brewster Subaru responded

Jim, we're delighted to hear you had such a positive experience with our team at Brewster Subaru! Thank you for recommending us and appreciating the straightforward service. We look forward to seeing you again!

February 20, 2025

Dealership Rating
Employee Rating

Rich was extremely personable and not pushy at all. He explained everything to me in a way that someone who hasn’t bought a car in a long time could understand. He made the car buying process seamless. More

by Kniitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson

Feb 20, 2025

Brewster Subaru responded

Kniitz, we're delighted to hear that Rich made your car buying experience seamless at Brewster Subaru. Thank you for sharing this positive feedback! Enjoy your new ride!

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