

Dealership Experience
7 yrs, 6 mos
Industry Experience
14 yrs, 8 mos
Languages Spoken
English
294 Reviews
Write a Review294 Reviews of Kristen Hetzer
May 22, 2025
Brewster Subaru is an excellent dealership my husband and I return to every 3 years thanks to Kristen Hetzer who is someone you can always depend on. This is our 3rd lease from this dealership, all because o I return to every 3 years thanks to Kristen Hetzer who is someone you can always depend on. This is our 3rd lease from this dealership, all because of the expertise of Kristen, as she has a customer driven focus to make the sale, and also excellent sales and leasing expertise. Plus Kristen knows how to make the buying processes seem easy for the customer so the sale/lease seems simple and enjoyable too. Kudos also to Rich Johnson for his expertise as his back-end financial process knowledge along with his organizational talents and customer relations skills made all back-end financial aspects of this current lease to be coordinated expertly with both Chase and Subaru. We look forward to dealing with Kristen and Rich again in 3 years when we lease our 2028 Subaru. More
Other Employees Tagged: Rich Johnson
May 21, 2025
Excellent experience, fast, friendly, stress free, exceeded all my expectations Went above and beyond to make me feel happy with my new car exceeded all my expectations Went above and beyond to make me feel happy with my new car More
Other Employees Tagged: Rich Johnson
May 02, 2025
This is my third lease from Brewster Subaru. I can’t say enough about this dealership. Working with Kristen Hetzer for a second time was wonderful. Michael Barone and Rich Johnson were also grea I can’t say enough about this dealership. Working with Kristen Hetzer for a second time was wonderful. Michael Barone and Rich Johnson were also great. I drove 90 minutes from NJ to Brewster because this team is trustworthy and they answer all of my questions. More
Other Employees Tagged: Rich Johnson , Michael Barone
April 26, 2025
Appreciate how easy they made it. Would use them again. Very friendly and helpful throughout. Would use them again. Very friendly and helpful throughout. More
Other Employees Tagged: Anthony Pilla, Roy Schiller, Rich Johnson, Mitchel Pollak, Andre Reid
March 15, 2025
A really great experience all around. Kristen was my sales rep and wasn't pushy at all; very fun, real and easy to work with. The whole staff was a pleasure to work with and my senior dog Kristen was my sales rep and wasn't pushy at all; very fun, real and easy to work with. The whole staff was a pleasure to work with and my senior dog really enjoyed the time too. More
Other Employees Tagged: Rich Johnson
March 12, 2025
We were very pleased to do business with Kristen and Rich at Brewster Subaru. They helped us in a straightforward and effective way, both with the technical elements of the vehicle as well as with the paperw at Brewster Subaru. They helped us in a straightforward and effective way, both with the technical elements of the vehicle as well as with the paperwork. We will certainly continue to be their clients and we recommend it to everyone. More
Other Employees Tagged: Rich Johnson
March 09, 2025
Everyone was wonderful. Friendly, helpful and very knowledgeable . Service department has always been great with previous Subaru Friendly, helpful and very knowledgeable . Service department has always been great with previous Subaru More
Other Employees Tagged: Rich Johnson
March 06, 2025
The team at Brewster Subaru was wonderful Rick Johnson was incredibly helpful and very personable was incredibly helpful and very personable More
Other Employees Tagged: Rich Johnson , employees were very helpful considering my handicap
March 05, 2025
Friendly, knowledgeable and no nonsense. Unlike most auto dealerships, being at Brewster Subaru is actually a pleasant experience. Unlike most auto dealerships, being at Brewster Subaru is actually a pleasant experience. More
Other Employees Tagged: Rich Johnson , Michael Barone
March 04, 2025
We will never buy from another auto dealer again . Kristen and Rich made us feel like we were buying from great friends. In our experience, this is quite rare. Professional, Honest and caring! Kristen and Rich made us feel like we were buying from great friends. In our experience, this is quite rare. Professional, Honest and caring! More
Other Employees Tagged: Rich Johnson , Michael was very thorough and explaining the operation of our new car!


