Kristin Petersen
Kristin Petersen at Austin Ford Chrysler

Kristin Petersen | Page 3

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.6
80 Reviews
4.6

80 Reviews

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80 Reviews of Kristin Petersen

June 17, 2026

Dealership Rating
Employee Rating

They have always provided great service at a fair price and do so in a timely manner. More

by otism57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Austin Ford Chrysler responded

Consistent service at fair prices delivered promptly is our goal, so your feedback is wonderful to hear. It’s great to know your Ford F-150 is running smoothly after each visit. Thank you for trusting us with your truck.

June 14, 2026

Dealership Rating
Employee Rating

Kristen called about a recall, we were one day away from moving out of state, she set up the appointment and the tech came to our house and did the update, she could not have done better. More

by denniswinfield180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Jun 14, 2026

Austin Ford Chrysler responded

It’s wonderful to hear how Kristin arranged your recall appointment just before your move and our technician could handle the update on your Ford F-150 at your home. We’re glad we could make the process so convenient. Best wishes in your new state and thanks for trusting our team.

June 12, 2026

Dealership Rating
Employee Rating

Very professional and friendly. Kept my up to date on the repair status would highly recommend More

by nessalangham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Jun 12, 2026

Austin Ford Chrysler responded

It’s wonderful to hear our team provided professional and friendly service while keeping you informed about your Ram 1500 repair. We appreciate your recommendation and look forward to helping you again.

June 03, 2026

Dealership Rating
Employee Rating

Great service and friendly staff Took very good care of our needs Would recommend them More

by TJC08301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Wagaman

Jun 03, 2026

Austin Ford Chrysler responded

We’re glad our team took great care of your Ford Explorer. Thank you for recommending us. We look forward to assisting you again.

May 29, 2026

Dealership Rating
Employee Rating

Have always gotten great, timely service here. Communication before and at time of service was great. More

by btpickav
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Austin Ford Chrysler responded

Thanks for letting us know about your experience. We’re pleased our team provided prompt service and kept you informed throughout your visit. We appreciate your continued trust in your Ford and look forward to helping you again.

May 23, 2026

Dealership Rating
Employee Rating

Bad at following up and not pleasant to work with. Would have to call daily to try and get an Update on my car they had for an extended period of time. Would get told they would call me back and never More

by Guywithacar8625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Almaraz

May 28, 2026

Austin Ford Chrysler responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 21, 2026

Dealership Rating
Employee Rating

Thanks for getting my truck repaired quickly as i was heading on vacation with limited days to get my truck fixed. the service crew did an outstanding job. More

by grunny76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Austin Ford Chrysler responded

Thank you for letting us know we could get your Ram 1500 back in time for your vacation. The service crew will be thrilled to hear your compliments. Enjoy your trip!

May 15, 2026

Dealership Rating
Employee Rating

Thanks for getting us in soon . Also thanks for answering our questions about my Chrysler voyager . And Angie was very helpful in going over our bill. More

by renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz , Angie

May 15, 2026

Austin Ford Chrysler responded

We’re pleased we could get your Chrysler Voyager in quickly and address your questions. It’s great to know our team helped make the billing clear. Thank you for the five-star rating and we look forward to assisting you again.

May 13, 2026

Dealership Rating
Employee Rating

The excellence in the service department was very pleasant to notice and your cashier was very efficient and the service was outstanding More

by EO.COLE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

May 13, 2026

Austin Ford Chrysler responded

Thank you for highlighting the efficiency of our service department and cashier. We’re pleased the work on your Ford F-150 met your expectations and look forward to assisting you again.

May 06, 2026

Dealership Rating
Employee Rating

They get the job done but it take a long time. Seem to work hard. More

by Doitallwrongsuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe , Mechanics

May 07, 2026

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

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