Kyle Silcox

The service assistants outside greet you quickly and get you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to da you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to date on the progress of the service. This is my first time with a loaner from Ferman. Jamie, who manages the loaner desk could not have been nicer. He was also efficient and had me set up in a car quickly. More

by denita.todd2 Verified Customer Verified Customer

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Great Service, best place in Fl. I travel in FL for work so have been to many BMW locations throughout FL and Palm Harbor so far has been the best location. Great location, very prof I travel in FL for work so have been to many BMW locations throughout FL and Palm Harbor so far has been the best location. Great location, very professional, knowledgeable, always going above and beyond to help. Love the atmosphere inside, you can work, get couple of cup of coffee or tea, snack, have a nice chat with employees and get your vehicle serviced. Everyone is always so polite and professional, and knowledgeable about the vehicles. Not sure what else is there. Great sales department, great service department and all the above. Wouldn’t want to go to any other dealership ever. More

by jasmina.tich Verified Customer Verified Customer

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Quick and courteous response and service. They listened to my concerns that I had with the vehicle They listened to my concerns that I had with the vehicle More

by rex Verified Customer Verified Customer

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New tires and alignment as requested. Good job faster than expected time. Appreciate the uber to mall during wait. Good job faster than expected time. Appreciate the uber to mall during wait. More

by Erkincer Verified Customer Verified Customer

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Things were very fast. I had the best service and definitely be going back again I had the best service and definitely be going back again More

by areyne4 Verified Customer Verified Customer

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The team at Ferman took great care of my car! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! More

by miapelletier1 Verified Customer Verified Customer

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the service department is absolutely phenomenal, will definitely be bringing my car back for all of its needs! definitely be bringing my car back for all of its needs! More

by jamkanyuck Verified Customer Verified Customer

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I always have a great experience whenever I come by the service center. Happy people with smiling faces. service center. Happy people with smiling faces. More

by billcomninel Verified Customer Verified Customer

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Excellent service as always, amazing customer service. I recommend Sal, he is amazing at his job and always has solutions! I recommend Sal, he is amazing at his job and always has solutions! More

by negrita532 Verified Customer Verified Customer

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Nice friendly dealership. Answered any questions all questions in a timely manner. Done when they said they would be. Answered any questions all questions in a timely manner. Done when they said they would be. More

by Marylou3311 Verified Customer Verified Customer

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