

263 Reviews
Write a Review263 Reviews of Kyle Silcox
July 23, 2025
The service assistants outside greet you quickly and get you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to da you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to date on the progress of the service. This is my first time with a loaner from Ferman. Jamie, who manages the loaner desk could not have been nicer. He was also efficient and had me set up in a car quickly. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
July 22, 2025
Great Service, best place in Fl. I travel in FL for work so have been to many BMW locations throughout FL and Palm Harbor so far has been the best location. Great location, very prof I travel in FL for work so have been to many BMW locations throughout FL and Palm Harbor so far has been the best location. Great location, very professional, knowledgeable, always going above and beyond to help. Love the atmosphere inside, you can work, get couple of cup of coffee or tea, snack, have a nice chat with employees and get your vehicle serviced. Everyone is always so polite and professional, and knowledgeable about the vehicles. Not sure what else is there. Great sales department, great service department and all the above. Wouldn’t want to go to any other dealership ever. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
July 16, 2025
Quick and courteous response and service. They listened to my concerns that I had with the vehicle They listened to my concerns that I had with the vehicle More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
July 09, 2025
New tires and alignment as requested. Good job faster than expected time. Appreciate the uber to mall during wait. Good job faster than expected time. Appreciate the uber to mall during wait. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
July 04, 2025
The team at Ferman took great care of my car! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! More
Other Employees Tagged: Brian Pelletier, Cesar Tereso, Nick Hawk, Jamie Annese, Karl Alvarez, Sal Graziano
June 30, 2025
the service department is absolutely phenomenal, will definitely be bringing my car back for all of its needs! definitely be bringing my car back for all of its needs! More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
June 13, 2025
I always have a great experience whenever I come by the service center. Happy people with smiling faces. service center. Happy people with smiling faces. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
June 02, 2025
Excellent service as always, amazing customer service. I recommend Sal, he is amazing at his job and always has solutions! I recommend Sal, he is amazing at his job and always has solutions! More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
May 30, 2025
Nice friendly dealership. Answered any questions all questions in a timely manner. Done when they said they would be. Answered any questions all questions in a timely manner. Done when they said they would be. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Jamie Annese, Sal Graziano
