Kyle Walden

They are very focused on making the deal. Know what you are willing to pay, and what you want for your trade. They are in the business of moving cars, so once you find the car you want move Know what you are willing to pay, and what you want for your trade. They are in the business of moving cars, so once you find the car you want move or it will move fast. More

by dowden4u Verified Customer Verified Customer

Report | Print

It would be nice if someone from finance would return phone calls. I have called three different times and never got a response back. Was sent to voicemail and mailbox was full. This is a reason why a fi phone calls. I have called three different times and never got a response back. Was sent to voicemail and mailbox was full. This is a reason why a five star review was never given. Service department as of this time has done a great job. More

by davkid67 Verified Customer Verified Customer

Report | Print

my vehicle is still not running correctly even though i told them all the problems!! im still under warranty so thats probably why it wasnt fixed!!! told them all the problems!! im still under warranty so thats probably why it wasnt fixed!!! More

by elshay2000 Verified Customer Verified Customer

Report | Print

The experience at the dealership was great. I was able to test drive a few vehicles before finally deciding on the truck! Good experience! I was able to test drive a few vehicles before finally deciding on the truck! Good experience! More

by spbester Verified Customer Verified Customer

Report | Print

I was waited on right away. I went to Toyota west and was ignored for 45 minutes They listed 11 Siennas in stock and only had two and they said those were already sold I went to Toyota west and was ignored for 45 minutes They listed 11 Siennas in stock and only had two and they said those were already sold More

by rlleson Verified Customer Verified Customer

Report | Print

Great Staff, Very helpful we always buy our Trucks and SUV from there. Russell know is the most knowable sale person we ever work with. Kyle was very helpful in get the two dealers put together last month SUV from there. Russell know is the most knowable sale person we ever work with. Kyle was very helpful in get the two dealers put together last month.. Best selection in town. WE will be coming back soon... Tahnks Damon More

by damonp0117 Verified Customer Verified Customer

Report | Print

The team at Toyota direct exceeded our expectations. They helped us find the best deal for our new car, even running numbers we did not ask to show that we could do better. Tia was also an amazing help They helped us find the best deal for our new car, even running numbers we did not ask to show that we could do better. Tia was also an amazing help and make the whole experience more pleasant. This was also the fastest experience we have ever had at a dealership and we would recommend them to any one that wants a smooth and pleasant experience!! More

by jacobalsaleem Verified Customer Verified Customer

Report | Print

Thank you, Schneider, for being so kind, understanding and helpful! Thank you, Toyota Direct team, for being my trusted dealer for sales and services for the last two decades +！ and helpful! Thank you, Toyota Direct team, for being my trusted dealer for sales and services for the last two decades +！ More

by missy Verified Customer Verified Customer

Report | Print

Fadi and Dariush both seemed more interested in moving on to their next customers than with spending time with me to go over details of the car I was purchasing. I felt rushed through the entire process. We to their next customers than with spending time with me to go over details of the car I was purchasing. I felt rushed through the entire process. We had to make a return trip to the dealership to get answers on items that should have been covered on the checklist when I picked up the car. Candy was very helpful on our return visit, answering all of our questions in detail. So far we are pleased with the car, but we could’ve bought it at any Toyota dealership. I’ve bought three cars previously at Kings Toyota in Cincinnati, all were positive experiences. More

by mmauck02 Verified Customer Verified Customer

Report | Print

Fast easy convenient buying experience. They gave me an accurate price over phone and I purchased. No discussion about payments or added hidden fees on the price after we agreed on a price. They gave me an accurate price over phone and I purchased. No discussion about payments or added hidden fees on the price after we agreed on a price. More

by lcdobson Verified Customer Verified Customer

Report | Print