LUIS HERNANDEZ | Page 6

I have bought many cars from the Manly Automotive and have been happy with the dealership. have been happy with the dealership. More

by JOEL6 Verified Customer Verified Customer

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I'm very pleased with my car bought sight unseen. Service was great .They were very helpful .I will buy next car through them Thanks for caring Service was great .They were very helpful .I will buy next car through them Thanks for caring More

by MAGGIECUTS308 Verified Customer Verified Customer

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Great customer service, Marcela and Luis took care of me and all of my needs. Loving my new Honda Sport Hybrid 2022, they managed to have 1 left in stock. I wasn't planning on getting a new car because I th and all of my needs. Loving my new Honda Sport Hybrid 2022, they managed to have 1 left in stock. I wasn't planning on getting a new car because I thought it would be really hard to find one do to shortage of computer chips. So thank you again!! More

by Tam Verified Customer Verified Customer

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My daughter and I visited Manly Honda on a Sunday a few weeks ago and met Svetlana, one of your sales associates. She was very nice, no pressure, and very helpful. We test drove a 2019 Honda CRV that we weeks ago and met Svetlana, one of your sales associates. She was very nice, no pressure, and very helpful. We test drove a 2019 Honda CRV that we eventually bought several weeks later. The car was delivered to me and I was able to sign papers at my home on a Friday night. The Dealership was extremely accommodating and everyone we spoke to were very supportive. I will definitely recommend Manly Honda to friends and family in the future More

by DAPRATO.GAIL268 Verified Customer Verified Customer

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The tram here at Manly was absolutely amazing!! They went above and beyond to help me and my family get in the cr-v of our dreams. They were super accommodating, kind, and patient. above and beyond to help me and my family get in the cr-v of our dreams. They were super accommodating, kind, and patient. More

by HOLLOW_UPDATES_0L Verified Customer Verified Customer

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Very efficient service.Service People were very friendly Very efficient service. Service People were very friendly and accommodating. Reasonably priced for a dealership Very efficient service. Service People were very friendly and accommodating. Reasonably priced for a dealership More

by JAMM2424 Verified Customer Verified Customer

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We was help by Scott he was really nice and made sure we was happy with our purchase we would rate his customers service a 10 was happy with our purchase we would rate his customers service a 10 More

by PSOUKKASEUM Verified Customer Verified Customer

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very good customer service and very good cars and they do everything possible for you to qualify with your loan I recommend this dealer 100 percent everything possible for you to qualify with your loan I recommend this dealer 100 percent More

by HOMERO.CHAK89 Verified Customer Verified Customer

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They were very helpful, extremely nice and really wanted the best car for my family. the best car for my family. More

by TIAHOPE Verified Customer Verified Customer

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From the initial phone call with Marcela, to the handoff to Javier, and the meeting with Luis to resolve a minor issue with the new car, was so pleasant and painless. Car buying is a stressful adventure, b to Javier, and the meeting with Luis to resolve a minor issue with the new car, was so pleasant and painless. Car buying is a stressful adventure, but the sales side at Manly Honda is top notch. They helped us find a nice car at a competitive price, aiming for customer satisfaction. With that said, the closeout portion of our purchase was the exact opposite. The finance guy ruined the experience for us. I am in business development and did work for Audi and BMW early in my career. During my career, I was always told, it’s not how you start with the client, but how you finish. The client will always remember the last communication they had with you. No matter how well you do on the front end, a bad experience at the end will ruin the experience. I felt the finance guy to be rude, sexist, and had too much cologne on. While he did greet us and made polite conversation at first, my wife was the person making the purchase, not me. She was the one to fill out the paperwork and write the check, not me. When I told the finance guy I didn't want to buy any warranties and was going to the bathroom, he said he didn’t want to continue with his presentation until I returned. Basically meaning “the man” needed to be in the room for the deal. Not good, especially in today’s environment. I stayed to let him finish his presentation and was multitasking with work email on my phone and he seemed to be offended that I wasn't giving him my undivided attention, so he made a sarcastic comment about that. Again, my wife was making the purchase, so that was unnecessary. It was awkward at the end there. Then our sales associates were helpful again in showing us how to use the features on the car and were cheerful as we left. More

by Civics Driver Verified Customer Verified Customer

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