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Lance Willhite
Lance Willhite | Page 14
New Car Director
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
619 Reviews
Lance has been with Subaru of Gwinnett since 2010. He was honored with the Salesman of the Year for Subaru of Gwinnett in 2012 and 2013. Also in 2012 and 2013, Lance was recognized by Subaru of America with the prestigious Subaru Summit Peak Performer. Lance continues to show is passion for Subaru by driving a 2019 Subaru Outback. When Lance is not working, he loves anything to do with the outdoors and hanging out with his family. He has been married for 12 years and has a 6 year old daughter, Emily, and a 9 year old son, Ethan. Lance's son was diagnosed with autism at the age of 2, so he and his wife are strong autism advocates.
Read more619 Reviews
Write a ReviewDealership Experience
16 yrs, 4 mos
Industry Experience
16 yrs, 4 mos
Employee Video
619 Reviews of Lance Willhite
March 26, 2023
Made the process so easy! Always extremely helpful! Will continue to return in the future Always extremely helpful! Will continue to return in the future More
by SRUNYAN06
Verified CustomerOther Employees Tagged: Matthew Buckles, Susan Brown
March 15, 2023
MASSIVE RL WILLIAMS IS GETTING MY WRX READY FOR MY FAMILY. THE DEALERSHIP IS SUPER AWESOME & CLEAN. I APPRECIATE HOW RL WILLIAMS WAS ABLE TO GET ME THE COLOR & FEATURES THAT I WANTED ON THE VEHICLE. T FAMILY. THE DEALERSHIP IS SUPER AWESOME & CLEAN. I APPRECIATE HOW RL WILLIAMS WAS ABLE TO GET ME THE COLOR & FEATURES THAT I WANTED ON THE VEHICLE. THE FINANCING WAS EASY & MANAGEMENT WAS JUST BRILLIANT!!! I LOOK FORWARD TO SEEING SUBARU OF GWINNETT IN THE FUTURE FOR SERVICE. ROQET More
by RARINOVA1
Other Employees Tagged: Jennifer Kessler, Rich Little , Richard "RL" Williams, SEAN F SERVICE MANAGER
March 13, 2023
RL and Lance were highly customer service oriented. Each accommodated my requests and provided me with timely responses. Each also had pleasant dispositions. Each accommodated my requests and provided me with timely responses. Each also had pleasant dispositions. More
by WESTADMIN
Other Employees Tagged: Richard "RL" Williams
March 04, 2023
Best car buying experience in a very long time. Goodbye Toyota port options and fake dealer add ons. Goodbye Toyota port options and fake dealer add ons. More
by DrOnyx
Other Employees Tagged: Matthew Buckles
March 03, 2023
Great SVC and was in and out very fast. Very nice staff with great attitudes. Keep up the great work Customer for life here Lol Very nice staff with great attitudes. Keep up the great work Customer for life here Lol More
by KTHBRSTL
Other Employees Tagged: Susan Brown , Chad
February 05, 2023
I’m still impressed on Matthew’s skills as a salesman, I was projecting to purchase but not right now but he finally convince me and also the way everything got handle over the phone and on line . That was was projecting to purchase but not right now but he finally convince me and also the way everything got handle over the phone and on line . That was really impressive. Thank you Matthew and the Subaru of Gwinnett Team . More
by Christian
Other Employees Tagged: Matthew Buckles, Susan Brown
January 21, 2023
Adam was wonderful. So helpful in explaining all the bells and whistles of the car. Dealership friendly and clean So helpful in explaining all the bells and whistles of the car. Dealership friendly and clean More
by BUBBLES400099
Other Employees Tagged: Adam Anderson
January 20, 2023
There are very pleasant and helpful and appreciated the follow-up scheduling. I would, however, find it helpful if Subaru America would provide a video or a usb thumb drive with instructions on the Solter follow-up scheduling. I would, however, find it helpful if Subaru America would provide a video or a usb thumb drive with instructions on the Solterra. The manuals are good, but this is such a new model that the additional instructions would be helpful. More
by EC1205
Other Employees Tagged: Jennifer Kessler , Robert Hynson
January 01, 2023
The dealership was exceptional except for the mixup, putting my spouse as owner on some of the documents. putting my spouse as owner on some of the documents. More
by Diane Minick
Other Employees Tagged: Adam Anderson, Jody Vaughn , Kate Sylva
December 30, 2022
Do not walk, run from this dealer! Went to dealer and dealt with a sales person named Jody Vaughn. After negotiating the price on a new Crosstrek, my wife and I were presented a price Went to dealer and dealt with a sales person named Jody Vaughn. After negotiating the price on a new Crosstrek, my wife and I were presented a price in writing. The car had not arrived at the dealer yet, but a deposit would hold it. Neither myself or my wife had a check with us and we told Jody this. Not wanting to put a deposit on a credit card, we explained that we would either come back with a check or transfer money into another account and call back with a debit card. The day the car arrived at the dealer I called and spoke to Jody at which time I was told he would send me his “best price” on the vehicle. Thinking that it might be better than what I was already given I was ok with this. When I received the new quote, it was higher than what we had originally agreed to by $2100. I was told that this was a different car. It was not. He said he could not do the price he had put in writing. I then called and spoke to Lance Whillhite, the Sales Manager. He verbally agreed to 2K off but that was off of MSRP and not the out the door price which is what was on the quote we had from Jody. Lance Whillhite refused to honor the price and stated that Jody was “not very good at math” in a text to me. Lance also stated that Jody was a 20 year old young man and mistakes happen. Jody is not 20 and many years older than that. This was a blatant lie. This whole experience was frustrating and a waste of my time. Now obvious this was a bait and switch and game with numbers and discounts. I have all texts and quote to support what happened and what was stated. More
by DWK1
Other Employees Tagged: Jody Vaughn
