Larry Bond | Page 12

Good customer service. Quick and easy. . I waited for about an hour or less . Clean and ready to go Quick and easy. . I waited for about an hour or less . Clean and ready to go More

by lindad1204 Verified Customer Verified Customer

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Just prior to leaving for a wedding in Canada my check engine light came on. Larry was able to get my car in, fix the issue and gave me his business card should I have any issues while on the road. Top no engine light came on. Larry was able to get my car in, fix the issue and gave me his business card should I have any issues while on the road. Top notch customer service! More

by Slabenn Verified Customer Verified Customer

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Job well done. Service was timely and done well. Larry Bond gave excellent customer service. Service was timely and done well. Larry Bond gave excellent customer service. More

by terryandeve Verified Customer Verified Customer

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Koons Volvo of White Marsh has an amazing service center that is very helpful. Thank you that is very helpful. Thank you More

by dionwills88 Verified Customer Verified Customer

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Larry is always helpful in providing real-time service guidance. Last week, I called when my battery was losing power and he got me up and running again. He demonstrates car operations when I have questio guidance. Last week, I called when my battery was losing power and he got me up and running again. He demonstrates car operations when I have questions and gives me sound repair/maintenance advice. Larry also has found discounts for me to use on my service invoices, which is very much appreciated! More

by tomachick Verified Customer Verified Customer

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Using Koons Volvo Sales and Service since 2007! Always received great service and their service staff are professional, courteous, knowledgeable and service and I absolutely love and appreciate the Always received great service and their service staff are professional, courteous, knowledgeable and service and I absolutely love and appreciate their concierge service! More

by gpabee Verified Customer Verified Customer

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Everyone was great and helpful. Service was quick and I liked the video that was sent Service was quick and I liked the video that was sent More

by Silver9795 Verified Customer Verified Customer

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I had my right front tire replaced. Larry was great communicating through process. I was a little disappointed on how my car was returned. The new tire placed on the rim wasn't even dre Larry was great communicating through process. I was a little disappointed on how my car was returned. The new tire placed on the rim wasn't even dressed. Usually the dealership washes it. Maybe it had something to do with the extreme heat - conserving water. Not the end of the world, just caught me by surprise. I believe the car was vacuumed at least. More

by thepisciottas Verified Customer Verified Customer

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The addition of video recordings provided by the servicing technician and explaining the servicing needed is a welcome step. servicing technician and explaining the servicing needed is a welcome step. More

by kaushal.asrani Verified Customer Verified Customer

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Larry is professional, answered all our questions, and went above and beyond to ensure we were satisfied. He kept us informed of what would happen during our visit, and estimated the time needed for servi went above and beyond to ensure we were satisfied. He kept us informed of what would happen during our visit, and estimated the time needed for service. He was correct to the minute! More

by rmarcin Verified Customer Verified Customer

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