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Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 15

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Lauren Fusaro

January 16, 2026

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Employee Rating

Pleasant and not a long wait Lauren had a wonderful personality and was friendly. Not a long wait time... More

by Mydelilah318
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jan 17, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re happy to hear you had a pleasant experience with minimal wait time and that Lauren’s friendly personality made your visit even better. We appreciate you choosing us and hope to see you again soon.

January 14, 2026

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Great Service Advisor. Great Communication. Done I was very happy with my service. Thank you More

by PIPPYS
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jan 15, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re happy to hear that you received great communication and were very satisfied with your service. We appreciate your feedback and look forward to assisting you again.

January 14, 2026

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Lauren Fusaro is an excellent Toyota service adviser! She is knowledgeable, professional and courteous in explaining car problems and service difficulties on my 15 year old Toyota Highlander with 55,000 More

by JWLEE242
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

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Jan 14, 2026

DCH Wappingers Falls Toyota responded

Thank you for your great review! We’re happy to hear that Lauren Fusaro provided knowledgeable, professional, and courteous service. We’ll be sure to share your kind words with her and our team. Thank you for trusting us with your Toyota Highlander!

January 09, 2026

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Good Lauren was excellent. I didn't have an appointment. She looked me up right away. I told her I just bought the car and was getting a message to bring the vehicle for mainte More

by KRESAMARIA
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jan 10, 2026

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Lauren was able to take care of your maintenance needs quickly and efficiently. We also appreciate your feedback about the charging station and will look into that to improve the experience for future visits. We’re happy to know that overall, everything worked out and that you felt well taken care of. We look forward to assisting you again soon!

January 08, 2026

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Great service and great staff, Lauren got an unexpected repair completed quickly. DCH is great dealership. More

by rs35125
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jan 08, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Lauren and our team were able to get your repair done quickly. We truly appreciate your feedback and are glad you had a great experience at DCH Wappingers Falls Toyota!

January 08, 2026

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Employee Rating

Everything is painless, all staff members were efficient and pleasant. Work is performed on-time and, no charge for safety inspection...surprise More

by attleseygr8
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jan 08, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re delighted to hear that our team made your visit easy and pleasant, and that the work was completed on time. We’re glad you enjoyed the complimentary safety inspection—it’s our pleasure to provide that added value. We truly appreciate you sharing your experience!

January 05, 2026

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Lauren has been great always. Mechanic great also, talked to us in person. Thank you More

by mroczek06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re so happy to hear that Lauren consistently provides great service and that our mechanic took the time to speak with you personally. We truly appreciate your kind words and your trust in our team. We look forward to assisting you again at DCH Wappingers Falls Toyota!

January 05, 2026

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Employee Rating

Judy Deems is fantastic. We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave o More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

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Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re thrilled to hear that Judy went above and beyond to get your vehicle taken care of in such a short timeframe. Making sure you could leave on time for your trip is exactly the level of care we strive for. We’ll be sure to share your kind words with Judy and our service team. We truly appreciate your trust and look forward to assisting you again in the future!

January 01, 2026

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Employee Rating

Had a quick and easy oil change, Lauren and the service crew is always on top if it ! More

by ALONZOMGABRIELLA
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

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Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear your oil change was quick and easy, and that Lauren and the service crew took great care of you. We appreciate your continued trust and look forward to seeing you again!

January 01, 2026

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Employee Rating

Service is good. But parts are very expensive. And its a long wait to get your car serviced. More

by JUDYANDRICHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Print
Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad to hear you found the service good, and we understand your concerns about parts pricing and wait times. Your comments are important to us and will be shared with our team as we continue working to improve the overall experience. We appreciate you taking the time to let us know.

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