Lawrence Asmus | Page 4

All team members were great. They worked hard to find cars for us to see. They worked hard to find cars for us to see. More

by BAVARIAN1019 Verified Customer Verified Customer

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UPDATE - I am updating my review because the dealer did make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my p make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my part PREVIOUS REVIEW: I have purchased 9 Toyotas in the past 42 years. They only vehicles I have EVER purchased have been Toyotas. I have EVERY VIN number from EVERY Toyota I have ever purchased back to 1981. This is the worst and most dishonest Toyota dealer I have EVER dealt with. They refuse to honor the purchase agreement I made on the 2023 Tacoma I purchased in July 2023. It came with a LoJack installed as part of their dealer add-ons and they refuse to activate it. All of the other dealer add-ons were included in the purchase except the activation of the LoJack. I purchased another Tacoma from them in December of 2023. It had the LoJack and it was activated, no problem. They gave me a special deal on the purchase in July of 2023 Tacoma and do not want to pay the activation fee for the LoJack. The reason they gave me a special deal on the July 2023 tacoma purchase is because they ruined the engine in my 2009 Corolla as a result of their incompetence in repairing that vehicle. Now they are choosing not to honor their agreement by not activating the LoJack in the July 2023 Tacoma purchase because I feel they did not make the profit that they wanted to on that vehicle. Bad customer relations, honoring the LoJack activation on the vehicle that they made a hefty profit on and not honoring the LoJack activation on the vehicle that they did not make the hefty profit on. It is dealerships like this that give Toyota a bad reputation. More

by VAOROURKE Verified Customer Verified Customer

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Kurt was great. He made sure to go over all the bells and whistles of my Prius Prime and answer any questions I had. He also followed up on a couple of small issue He made sure to go over all the bells and whistles of my Prius Prime and answer any questions I had. He also followed up on a couple of small issues with Toyota Corporate. He really does want his buyers happy with the product and service. More

by EWHELAN2 Verified Customer Verified Customer

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There were no surprises on the invoice. Everyone was accommodating and pleasant to work with. No pressure applied at any time. Everyone was accommodating and pleasant to work with. No pressure applied at any time. More

by ECWHITE304 Verified Customer Verified Customer

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Great experience. Robin and Lawrence were knowledgeable and helpful. No pressure which made the experience much better. Robin and Lawrence were knowledgeable and helpful. No pressure which made the experience much better. More

by SJET30 Verified Customer Verified Customer

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Mr.Asmus made our car buying experience one of the best I have ever had. have ever had. More

by KELLYRLAWHORN Verified Customer Verified Customer

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Wife & I recently purchased a new Highlander & Tacoma from Mac Haik. We couldn't have been more pleased with their service. Our salesman "Matt" and the manager "Lawrence" went out of their way to get us from Mac Haik. We couldn't have been more pleased with their service. Our salesman "Matt" and the manager "Lawrence" went out of their way to get us accommodated. They even went above and beyond to locate and secure the Tacoma I was looking for. You all have made customers for life. Thank you all.. More

by PIVOT Verified Customer Verified Customer

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My experience at Max Haik and specifically Kurt Sheets was excellent and hassle free from start to finish! was excellent and hassle free from start to finish! More

by DARDENKK Verified Customer Verified Customer

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Got the best deal at Mac Haik for my Sienna. I would recommend buying here! I would recommend buying here! More

by OMJ409 Verified Customer Verified Customer

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Great customer service, very attentive to detail, kept in constant communication throughout waiting for car constant communication throughout waiting for car More

by AJANEBB Verified Customer Verified Customer

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