
Lee Velazquez
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
115 Reviews
Write a Review115 Reviews of Lee Velazquez
October 05, 2025
Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. I love my Big Star family! They are amazing people. Everyday the same treatment. More
Other Employees Tagged: Mike Pierce, Keith Mujica, Kevin Sonnier, Casie Shores, Jason Ramsland, Vennie Trevino, Daniel Wood
October 01, 2025
I appreciated Lee, my advisor very much. I was very frustrated that my car broke down period after just recently purchasing it then to add to this it occurred on a Sunday when Service Dept w I was very frustrated that my car broke down period after just recently purchasing it then to add to this it occurred on a Sunday when Service Dept was closed AND one day before an international trip. Lee assured me that he would take care of my car and have it ready for me when I returned from out of the country. I felt relief and never had to worry about the car. More
Other Employees Tagged: Angela Davis
August 07, 2025
Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Daniel Wood, Albert Ramirez, Isaiah Rodarte
July 26, 2025
Well, I don't want to give you a bad review, but you guys were supposed to undo the passive alarm, well when we got home it's still doing it, when I walk away from my vehicle within about 15 seconds the horn were supposed to undo the passive alarm, well when we got home it's still doing it, when I walk away from my vehicle within about 15 seconds the horn beeps and it automatically locks, so I don't know what happened but you didn't fix this issue, just thought you should know. More
July 19, 2025
Always pleased whenever I drop off my car for maintenance. Lee is always very professional, helpful and gives us friendly advise for any issues that my car has or might have in the future. maintenance. Lee is always very professional, helpful and gives us friendly advise for any issues that my car has or might have in the future. More
June 26, 2025
High level of customer service. Everyone is friendly and helpful at all level, including management. Everyone is friendly and helpful at all level, including management. More
Other Employees Tagged: Casandra Gonzalez, Albert Ramirez
June 03, 2025
Very good experience. Expectations exceeded! I was treated with respect. My wait was not too long and my car was serviced to my satisfaction. Expectations exceeded! I was treated with respect. My wait was not too long and my car was serviced to my satisfaction. More
Other Employees Tagged: Lee Velazquez
May 31, 2025
took the time to explain the recommended services clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attent clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attention to detail, which made the experience smooth and stress-free. More


