Lemar Davis | Page 8

Eastchester Chrysler Jeep Dodge Ram responded

Norman, this review is very disappointing to receive. We strive to deliver efficient and professional service, and we would never intentionally damage a customer's property. We apologize for the delays you have experienced with your vehicle and would appreciate another opportunity to speak with you to see what more we can do to help clear things up. If you are willing to discuss this further, please feel free to reach out to us directly. Thank you, Customer Care Team - (877)-811-9330

Eastchester Chrysler Jeep Dodge Ram responded

Steve, we thank you for making every effort to reach out prior to leaving us a review. We're very sorry to hear we haven't been responsive to your calls thus far, as it is always our goal to resolve issues swiftly so you can get back to enjoying your vehicle. We will discuss what you've shared here and make immediate efforts to provide more responsive care moving forward. We will try to reach out to you shortly by using your username to look up your information. If this doesn't accurately reflect your name, we recommend contacting our Customer Care Team directly at (877)-811-9330 so we can have the chance to assist you. Thank you.

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving Eastchester Chrysler Jeep Dodge Ram a five-star review! We will give an extra thank you to Carlos for getting you a great deal on your new vehicle. Come back soon!

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Albert! We are so glad to hear that you had such a successful purchase experience working with JImmy and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your kind review, Kamila! We love to hear that Carlos helped you drive home from Eastchester Chrysler Jeep Dodge Ram in the vehicle you wanted. Congratulations! We appreciate your business and wish you safe travels.

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and are so happy to hear that you had such a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your new Dodge Durango, and we hope to see you back again down the road!

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review. We are glad that you enjoyed working with our team. Your business is appreciated by the Eastchester Chrysler Jeep Dodge Ram crew.

Eastchester Chrysler Jeep Dodge Ram responded

This is concerning feedback to receive, as we're striving for consistency on all fronts. We strive for continuous improvement, so we will pass these comments to the team. If there's anything else we can do for you, let us know. Thank you, Customer Care Team - (877)-811-9330

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! Customer safety is our top priority, and hearing that you had such a successful and comfortable experience at our dealership made our day. We appreciate your support and hope to work with you again at Eastchester Chrysler Jeep Dodge Ram!

Eastchester Chrysler Jeep Dodge Ram responded

Norman, we are very sorry to hear that you haven't received the efficient, top-notch service we expect from our team. Your experience is important to us and we want to ensure that all your concerns are addressed from here on out, so please don't hesitate to give us a call at your convenience. Thank you, Customer Care Team - (877)-811-9330