Lincoln Overholtzer

Chapman Nissan responded

We're truly sorry to hear about your experience and that we didn’t meet your expectations. Your feedback is important to us, and we take it seriously. We would appreciate the opportunity to learn more about what went wrong so we can address the issues and improve. If you're open to it, please contact our management team directly—we’d like the chance to make things right. Lincoln Overholtzer Chapman Nissan Customer Loyalty Manager My Cell 484-467-0796 E-Mail loverholtzer@chapmanautogroup.com

Chapman Nissan responded

Hi Robert, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we take your concerns seriously. We would appreciate the opportunity to review what happened and make it right. Please contact our service manager directly or share the best way to reach you so we can address this matter as quickly as possible. Your satisfaction is important to us, and we want to resolve this. Sincerely, Lincoln Overholtzer Owner loyalty Manager Chapman Nissan Team My Cell 484-467-0796

Chapman Nissan responded

Thank you so much for the kind words and continued support! We're honored to have earned your trust in both our service and sales departments. It means a lot to know you wouldn’t take your business anywhere else. We look forward to serving you again soon!

Chapman Nissan responded

Thank you for the kind words! We're glad you found our team courteous, efficient, and knowledgeable. It's great to hear you'll be coming back—looking forward to helping you again soon!

Chapman Nissan responded

Thank you, David! We're so glad to hear that our team continues to provide you with attentive and caring service. It's our pleasure to help keep your Nissan Leaf running safely and smoothly. We appreciate your trust and look forward to serving you again!

Chapman Nissan responded

Hi Sam, Thank you for the kind words! We’re so glad to hear our team was able to help you find the perfect vehicle to fit your needs. It means a lot to know you felt supported throughout the process. Enjoy your new Nissan—we’re thrilled you love it! All the best, [Your Name] Chapman Auto Group

Chapman Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate you recognizing our dedicated team. We look forward to seeing you again!

Chapman Nissan responded

Thank you, Jeffrey! We’re happy to hear you appreciated the great communication, fast service, and clean, comfortable environment. We’ll keep working hard to maintain those standards and look forward to seeing you again!

Chapman Nissan responded

Thank you so much, Ashanti! We’re delighted to hear you’re pleased with your experience and the product you received. Your support means a lot to us, and we truly appreciate you sharing your positive experience. Looking forward to continuing to serve you! 💯