Lisa Brennan | Page 13

Very help full staff with knowledge of the vehicles to help you make the right decision. Also Matthew was excellent in his guidance and help in setting up the vehicle systems. help you make the right decision. Also Matthew was excellent in his guidance and help in setting up the vehicle systems. More

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Another great experience with David Wang. David makes the best deals and we are and will be repeat customers. Thanks again, David. It's a pleasure working with you!!! David makes the best deals and we are and will be repeat customers. Thanks again, David. It's a pleasure working with you!!! More

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Just finished getting our 4th vehicle from David Wang of RBM of Alpharetta!! Obviously this being a repeat purchase from the same dealership says a lot about how we think about this place of business. Dav RBM of Alpharetta!! Obviously this being a repeat purchase from the same dealership says a lot about how we think about this place of business. David has become a friend as well as a outstanding sales associate for Mercedes. If you are thinking about buying/leasing a Mercedes, David is definitely the person you want to help you. He goes above and beyond to help his clients. We will continue to take our business to David and Mercedes Benz!! More

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Exceptional customer service, Reza fantastic personality and knowledgeable. Reza took great care of us yesterday. and knowledgeable. Reza took great care of us yesterday. More

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Our experience with Dan Berry and the entire crew at RBM of Alpharetta was the best car buying experience we've ever had. Dan was considerate of our time, inquisitive of our needs and expectations, and he p of Alpharetta was the best car buying experience we've ever had. Dan was considerate of our time, inquisitive of our needs and expectations, and he provided an outstanding service without ever making us feel pressured in any way. We ended up buying a new vehicle even though we were looking at used cars, and that was only due to Dan's professionalism in offering us more information about the vehicle we were interested in versus a new one. In addition, Lisa in finance was great. She only discussed with us the issues we were interested in and all the numbers Dan has given us initially remained exactly the same till the writing of the final check. We also need to mention Martin who took us through all the features of the new vehicle with patience and continued to be willing to assist us with any questions we may have in the future about dealing with the latest technology in these cars. Overall we would rate the RBM of Alpharetta with the highest praise for service above and beyond expectations! Congratulations to the entire team! More

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Reza Azizi was excellent in his service. We were very Happy with his service and communication We were very Happy with his service and communication More

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I wish I could give RBM of Alpharetta 10 stars. If you're in the market for a new or pre-owned car, this dealership and the folks I came in contact with are highly recommended! Two days ago (Sat If you're in the market for a new or pre-owned car, this dealership and the folks I came in contact with are highly recommended! Two days ago (Saturday), I went to RBM of Atlanta and was extremely dissapointed. I went to both new and pre-owned locations and was pretty much in awe of the lack of customer service provided. Of all the oddities, the experience that stuck out to me most was at the pre-owned location. I was in the process of taking the car for a test drive, had my seat belt buckled, in the middle of adjusting my seat and side-mirrors, and was told I had to get out of the car now because the couple right outside decided to purchase it. Who does that??? On whim, I decided to check out RBM of Alpharetta. I could not let the experience I had with RBM of Atlanta be the end of my Mercedes journey. My Saturday COULD NOT end in such a manner. I got to RBM of Alpharetta ~3:30 pm and noticed it was pretty darn busy. So, rather than starting at the front desk, I decided to look at what was on the lot. After finding a car I was interested in, I went inside and was immediately greeted at the front desk. I was told all the sales specialists were occupied, but to just sit tight for a little while. Jeff Twiggs greeted me within 5 or so minutes. I believe he was in the middle of a transaction and had the opportunity to briefly step away from his other customer. For him to make his quick intro, to let me know he was helping someone else, but would help me as soon as he could, was an awesome start. Jeff's service from the initial greet, test drive, facilitating the trade-in evaluation, handoff to Finance (Lisa Brennan), delivery (Raegan included), was flat-out... impeccable. I hope he continues to work in this industry for a very long time as I plan on going to him for my future purchases (I seem to have the itch to purchase a new car every 3 or so years...hah). No other sales specialist has made this type of impression so before this, I did not have a go-to person or "loyalty" to anyone in sales. Side note: I have to give Lisa a shoutout as well. Normally, working with the Finance Director is no fun for me. I told Lisa upfront what I was interested in and she did not waste either of our times going through this, that and the other. She also shared some valauble advice with me on a subject, which no other Finance Director has ever brought to my attention. In conclusion, I believe everyone deserves to have a similar experience as I did. RBM of Alpharetta (esp. Jeff) far exceeded my expectations and truly has a top-tier staff. More

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Thank you Mr. Sheaffer! I had really great purchase experience for my new sprinter van. Kind and humble. I was very comfortable to process all of the steps. Tha Sheaffer! I had really great purchase experience for my new sprinter van. Kind and humble. I was very comfortable to process all of the steps. Thank you again. I will definitely to purchase another one from you. More

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Mr. Azizi, is so professional an knowledgeable, He walked uas through the whole process and made it easy . We been in this location many times for service on our current vehicles and buying a new vehi walked uas through the whole process and made it easy . We been in this location many times for service on our current vehicles and buying a new vehicle from them,Teir customer service is excellent. More

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Jeff and Lisa were very professional, friendly, knowledgeable, thorough and patient! My experience was perfect from beginning to end! I will surely recommend RMB of Alpharetta to my family and frie knowledgeable, thorough and patient! My experience was perfect from beginning to end! I will surely recommend RMB of Alpharetta to my family and friends! More

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