Lisa Petrucelli | Page 2

Great dealership friendly staff great cars clean dealership easy to work with would recommend to anyone dealership easy to work with would recommend to anyone More

by quintalalan44 Verified Customer Verified Customer

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I will say I am incredibly grateful they were able to help me get a vehicle. That being said the vehicle I got was not the one I had originally inquired about and I wasn’t made aware of this until after help me get a vehicle. That being said the vehicle I got was not the one I had originally inquired about and I wasn’t made aware of this until after the loan had been approved and I got down there to sign the paperworkI Also wasn’t made aware that I would not be taking the car home that night that I’d have to wait in an additional two days. To pick it up. When I did pick up My vehicle the gas tank was near empty, there was white residue all over it the exterior, the inspection expires in May, and there was a sticky substance inside one of the rear cupholders. To top it all off I was never given any of my paperwork to Register the vehicle and despite having emailed both my finance manager, and my sales person, I still don’t have the needed paperwork to register it, and my plates expire on Friday. More

by el.murray117 Verified Customer Verified Customer

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Lisa did an excellent job working with me before I met her and even when I met her, Lisa gave me plenty of opportunity to ask questions and she helped a lot. Lisa is exceptional at her job. her and even when I met her, Lisa gave me plenty of opportunity to ask questions and she helped a lot. Lisa is exceptional at her job. More

by pc_fox Verified Customer Verified Customer

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They were very friendly and helpful. They helped me to get a good car and helped resolve an issue I had. They helped me to get a good car and helped resolve an issue I had. More

by mikemcb1972 Verified Customer Verified Customer

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Quick and efficient for what I needed got in and out no problems good work problems good work More

by Zowiesdaddy07 Verified Customer Verified Customer

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Great experience, from start to finish! Lisa has been wonderful. Looking forward to a long healthy relationship with Lisa and the Merchants Auto team. Lisa has been wonderful. Looking forward to a long healthy relationship with Lisa and the Merchants Auto team. More

by Blaine.ober Verified Customer Verified Customer

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I love the help they all give me , I got the perfect car I recommend this place!! I recommend this place!! More

by iannromero2018 Verified Customer Verified Customer

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They are very friendly and professional. They worked with me to get me into a beautiful vehicle that I believe will last me a long time. They worked with me to get me into a beautiful vehicle that I believe will last me a long time. More

by mikemcb1972 Verified Customer Verified Customer

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Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the decency to speak with an upset customer who is upset that I got completely scammed in every meaning of the word. Merchants Auto is another fraud dealership. Should have stuck with my 2002 Dodge Ram that I owned. I would have had a better running truck, rather than get scammed into a $780 a month payment, after I was told $640 a month. One of the worse trucks I have EVER owned and Jay from auto department says it’s a great running truck. I guess I’m Louis Lunchmeat More

by Leerussell00 Verified Customer Verified Customer

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Lisa and the Merchants team worked hard to make sure we left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! left in the car we wanted. One of the best experiences we’ve had purchasing a vehicle! More

by Court0188 Verified Customer Verified Customer

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