Liz Frohling | Page 5

Rick from service is awesome! !! Very helpful and kind. Thank you for all your help. !! Very helpful and kind. Thank you for all your help. More

by Amanda Verified Customer Verified Customer

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What a great team Ray Chevrolet has in Fox Lake IL. Took it in for some package work I requested and a couple issues I had. The team at Ray Chevrolet was exceptional in all aspects. The communication w Took it in for some package work I requested and a couple issues I had. The team at Ray Chevrolet was exceptional in all aspects. The communication was out standing. I couldn't ask for any better. I was very pleased with the work that they did as well. Once again great team work to their employees. More

by hhangebrauck Verified Customer Verified Customer

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When getting work done only deal with Kyle, he is the best. You might have to wait byt trust me he is worth it best. You might have to wait byt trust me he is worth it More

by eagle Verified Customer Verified Customer

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friendly, professional and knowledgeable. I have complete confidence in this service department. the word that comes to mind is "family". I have complete confidence in this service department. the word that comes to mind is "family". More

by lakoskeof4 Verified Customer Verified Customer

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Very helpful, very knowledgeable, and they go out of their way to ensure your car runs good. their way to ensure your car runs good. More

by jcarey93 Verified Customer Verified Customer

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Liz and Louie are the absolute best! They have been taking care of my cars for many, many years. I always leave the shop happy. Thank you. They have been taking care of my cars for many, many years. I always leave the shop happy. Thank you. More

by TOM_MROZ Verified Customer Verified Customer

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The sales person was great. He got me the best he could. The only problem that we had is that I needed a new headlight lens installed. The salesman wrote it down and passed it a He got me the best he could. The only problem that we had is that I needed a new headlight lens installed. The salesman wrote it down and passed it along to the service department. When it got to the service department, there was no record of what needed to be fixed. I waited a week. Nothing happened no call no nothing. So I drove down and met the salesman. He directed me to service. They ordered the part and installed it within three days, which was great. So I have no real complaints. Just not great communication between your departments. More

by KMLYNN2 Verified Customer Verified Customer

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My service writer was great. She is still learning her craft but her dedication to her customers is evident. When I picked my vehicle up, she was asking the service manager a que She is still learning her craft but her dedication to her customers is evident. When I picked my vehicle up, she was asking the service manager a question. The managers tone in her response was less than professional. It made me feel uncomfortable and I could tell that it made the service rep feel small and upset. This should never happen, especially in front of the customer. Aside from that, my issue was resolved. More

by mame1973 Verified Customer Verified Customer

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Everything was done on time. ?call to let me know what should be done that I didn’t know about. Fantastic service employee ?call to let me know what should be done that I didn’t know about. Fantastic service employee More

by EGORDON1 Verified Customer Verified Customer

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I have always enjoyed working with Ray Chevrolet. The people are very friendly and always accommodate for all my needs and expectations. The people are very friendly and always accommodate for all my needs and expectations. More

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