Liz Madison | Page 8

Sales and service are excellent at Tim's truck capital. I show up for service and my vehicle is serviced in a timely fashion. Things are done correctly and explained why they were done and what ill benefi I show up for service and my vehicle is serviced in a timely fashion. Things are done correctly and explained why they were done and what ill benefit from them being done More

by Keith DeSantis Jr Verified Customer Verified Customer

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Great dealership I recommend going here weather you have good or bad credit. No dought best dealership in the area or for trucks. Fast honest and good people. good or bad credit. No dought best dealership in the area or for trucks. Fast honest and good people. More

by trsalvage2012 Verified Customer Verified Customer

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We bought a used 2015 GMC Yukon Denali in January of 2021 and because it was over a holiday weekend they told us we would need to come back for an inspection sticker and a cleaning. Within a day we noticed a and because it was over a holiday weekend they told us we would need to come back for an inspection sticker and a cleaning. Within a day we noticed a loud knocking noise coming from the engine. Along with this we noticed several other issues such as the GPS not working, the center console wouldn't open, the trunk storage area handle was broken, the tires were running the wheel well when the tire was turned, etc. We called the dealership back and explained what was going on. They told us to bring the vehicle in and they would fix everything that was broken and would let us use another vehicle while they worked on our SUV. The vehicle that they loaned us could barely fit our kids 3 car seats and was way too small. They had our SUV for 3 weeks and assured us during this time that they were going to fix everything and go over the entire vehicle with a "fine tooth comb". When we finally received out vehicle back it had an inspection sticker placed on it for 03/2022 which wasn't even the month that we bought it or our birth month to match the registration. We were assured that our vehicle was fixed and safe. Then in May of 2021 we brought our SUV to our mechanic for an oil change and he informed us that we had the wrong size ball joints on our vehicle and due to the fact that they were the wrong size they had completely worn out the spindels. He told us that our vehicle that we had been transporting our three children around in was unsafe to drive and that the wheels could have fallen off at any point in our travels. This was after the dealership had previously assured us that our vehicle was safe and they inspected the entire thing with a "fine tooth comb". We again called them to inform them of our new finding and they agreed to take our vehicle in and fix the damaged parts that they somehow missed when they last had it. They assured me this is not how they do business and that they will make sure they have their top mechanic go over the entire vehicle again with a "fine tooth comb". They gave us another vehicle to drive while they worked on ours, which was another vehicle that they were trying to sell because it was the only one big enough to accommodate our family. They fixed the ball joints and spindels and didn't even mention looking over the rest of the vehicle and returned the SUV back to us, but not before changing the inspection sticker on the vehicle to 10/2021 since they knew they'd be caught if we filed a complaint with the state. I am extremely dissatisfied with Tim's Truck Capital and will tell everyone I know not to go there as they try to sell you broken and unsafe vehicles. They are shady and are trying to scam people. More

by Disgruntledcustomer Verified Customer Verified Customer

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Always a pleasant, fun experience. Knowledgeable, friendly sales guys. A big thank you to Boona in recon for making my new/ used car look amazing. friendly sales guys. A big thank you to Boona in recon for making my new/ used car look amazing. More

by NYK Verified Customer Verified Customer

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Always a great clean dealership with a lot of vehicles to choose from. All personnel is friendly and professional,I recommend Tim’s Truck Capital ,they are helpful and respectful to help you get the vehicle choose from. All personnel is friendly and professional,I recommend Tim’s Truck Capital ,they are helpful and respectful to help you get the vehicle you are looking for. More

by debd5758 Verified Customer Verified Customer

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Over all good buying experience ever one that works at Tim's Truck Capital are very friendly easy transaction from start to finish took about 2 hours to complete all paperwork one thing that I could Tim's Truck Capital are very friendly easy transaction from start to finish took about 2 hours to complete all paperwork one thing that I could say they should have been up front and told you what the interest rate was he never mentioned or said anything about it or showed me it on the paper obvious i know it was going to have a interest rate but it would have been nice to know what that interest rate was it just would have been nice to not been blindsided and caught off guard but yes I would for sure come back to buy from Tim's Truck Capital More

by chevy9530 Verified Customer Verified Customer

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I really appreciate the service I get. Everyone is very friendly always willing to help recommend it to anyo me I will go back again friendly always willing to help recommend it to anyo me I will go back again More

by Danny Verified Customer Verified Customer

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They went above and beyond to make sure I was taken care of.I bought a truck from Tim’s and will be back for my next one as well. of.I bought a truck from Tim’s and will be back for my next one as well. More

by daltonpelletier Verified Customer Verified Customer

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This was the second vehicle i have bought from tims. The salespeople we very helpful and not pushy. The 30 day warranty they offer is great. I will never buy the extended warrenties from them tho salespeople we very helpful and not pushy. The 30 day warranty they offer is great. I will never buy the extended warrenties from them tho More

by roni_weygand Verified Customer Verified Customer

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They were great!! Seamless financing friendly staff!!!! Great selection of vehicles I couldn’t be happier 😀 Thanks to everyone at Tim’s they couldn’t be any better!! Great selection of vehicles I couldn’t be happier 😀 Thanks to everyone at Tim’s they couldn’t be any better!! More

by markatblb Verified Customer Verified Customer

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