Logan Hankins | Page 5

The car is great but the purchase process was very disappointing. I felt like just a number in a queue. I was told the manager's schedule may be too busy to speak with me. I was called on my way do disappointing. I felt like just a number in a queue. I was told the manager's schedule may be too busy to speak with me. I was called on my way down to pick up the car to tell me that my appointment was cancelled because they did not have proof of insurance (dealership had contacted the insurance agent for this). Luckily I had secured the proof of insurance myself and was able to get my car. I would not recommend this dealership. They need to work on treating their customers like they are valued, even if they are not purchasing a Subaru from them (I purchased a Honda that was on their lot). I'm still waiting for the Used Parts Manager to contact me and my inquiry is now about 6 weeks old. A shout out to Ken in the Service Dept - he was wonderful - does know the meaning of customer service. Others can learn from him. More

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Fourth Subaru from Gravel in Norwalk, CT. Dave Novik in sales is a true professional, and the overall team is supportive. The process was smooth and low pressure, with fair pricing. I highly Dave Novik in sales is a true professional, and the overall team is supportive. The process was smooth and low pressure, with fair pricing. I highly recommend this dealership and this salesman. More

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Excellent service ! From beginning to end. Marg, David, Rudy, and Logan were super helpful. Thank you again. ❤️‍🔥 From beginning to end. Marg, David, Rudy, and Logan were super helpful. Thank you again. ❤️‍🔥 More

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They are nice people 👌 and they are read to help you for everything you need to know about Suburu cars. everything you need to know about Suburu cars. More

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I had a fantastic experience with Michele, who helped us purchase our Honda CRV. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got t purchase our Honda CRV. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for our needs. She patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Michele's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with a big smile on my face, all thanks to her for the exceptional, dedication and expertise. I highly recommend them ( Michele ) to anyone in search of a great car-buying experience! More

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Our sales consultant, Michele, was very helpful and patient answering all of our questions. All memebers of the team were also friendly and professional. patient answering all of our questions. All memebers of the team were also friendly and professional. More

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This is my third lease from Garavel Subaru. I received outstanding customer service from Dave Novik and the Garavel team. Their service department is fantastic, too! I received outstanding customer service from Dave Novik and the Garavel team. Their service department is fantastic, too! More

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Dave was awesome! Got a great deal on my new car, I highly recommend Garavel Subaru! Dave was lovely to work with as always. Got a great deal on my new car, I highly recommend Garavel Subaru! Dave was lovely to work with as always. More

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Great people who are willing to work with you to the very end and help the best way possible. Thanks and happy holidays! end and help the best way possible. Thanks and happy holidays! More

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I have purchased many cars in my lifetime. New ones used ones exotics and utility. And our experience at GaraveL Subaru was excellent seamless on time met every expectation. If you were lookin New ones used ones exotics and utility. And our experience at GaraveL Subaru was excellent seamless on time met every expectation. If you were looking for a new nonsense, professional team go to Garavel. More

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