Lorena Barker
Lorena Barker at Randall Reed's Planet Ford

Lorena Barker | Page 8

Customer Service Drive Manager

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Lorena Barker

November 02, 2023

Dealership Rating
Employee Rating

The only thing I can say is WOW! Everyone at the service center is PHENOMENAL!!! More

by Cowboys 0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelli Campbell

November 01, 2023

Dealership Rating
Employee Rating

Lorena and team are transparent and knowledgeable. Lorens and Jose do not approach from a sales technique rather as advisors on what is needed and what is preventative. They communicate the importance More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2023

Dealership Rating
Employee Rating

Rondney did a good job helping me get my recall completed in a timely manner More

by CAMERONCLARKE1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva , Rodney bo

October 29, 2023

Dealership Rating
Employee Rating

WONDERFUL service completed in my vehicle! I always take my car there for all my service and maintenance needs. More

by Dr Babe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Scott Morrison

October 11, 2023

Dealership Rating
Employee Rating

Great dealership. Very friendly and great service department. With the current backlog of parts all over, Planet is still able to get vehicles serviced with very lit More

by DM618
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyndi Sage - Walker , Service Department- Rodney

September 30, 2023

Dealership Rating
Employee Rating

Great staff and my salesman was on point with my needs. Also service department is the best in Texas ! They have excellent technicians . Every one should get a raise ! More

by RICHER2461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 29, 2023

Dealership Rating
Employee Rating

I have been customer of Randall Reed for for 20 years and have purchased 3. vehicles from you guys doing that time and you guys have always given me great service and already recommended you to others 😀 👍. More

by GRIGGSRAY151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2023

Dealership Rating
Employee Rating

The service center provided the information we needed to make a decision on further actions to our vehicle. . More

by timothy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 17, 2023

Dealership Rating
Employee Rating

They had the vehicle wanted and I got it at the price I wanted. My salesman was one of the best salesman at that dealership, as he had been doing it for 35 years. Randall Reed's Planet Ford of Humble is a More

by highlanderlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2023

Dealership Rating
Employee Rating

Had a great experience with the dealership and they all worked so hard to get my numbers where they needed to be. Thanks! More

by joy4hutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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