Lorena Barker | Page 9
Customer Service Drive Manager
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
161 Reviews
Write a Review161 Reviews of Lorena Barker
August 31, 2023
Takes too long to even get a recall done. Service is so slow. Makes it hard for family with single car. Service is so slow. Makes it hard for family with single car. More
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Kevin McKinnon, Nathan Zuniga, Lyndi Sage - Walker, Adrian Allen , Hervey Ayala
August 25, 2023
Excelente servicio 👍 Muy amable el personal Su atención al cliente es muy buena 👌 Muy recomendable atención al cliente es muy buena 👌 Muy recomendable More
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen
August 22, 2023
In my opinion there’s employees that have a attitude of not wanting to work properly, they did do the oil change but not filled my tire with air when I told them if they can and they said they will but lik not wanting to work properly, they did do the oil change but not filled my tire with air when I told them if they can and they said they will but like I mention they didn’t, I rather go to somewhere else because this is the second time it’s been happening to me as my second purchase of car!!! But I’m taking into consideration on coming here, I’m upset on how mechanic works but sales person they do a fantastic job!! More
August 22, 2023
From start to finish, the service department was fast, courteous, and professional. That's why I have returned several times to purchase new vehicles. courteous, and professional. That's why I have returned several times to purchase new vehicles. More
Other Employees Tagged: Amanda Wade
August 18, 2023
Your fleet service department is always above and beyond my expectations for all my service needs second to none the best my expectations for all my service needs second to none the best More
Other Employees Tagged: Todd Silva
August 16, 2023
Kelli was extremely helpful, and always makes sure we feel at home when coming here for service! feel at home when coming here for service! More
Other Employees Tagged: Todd Silva , Kelli Cambell
August 15, 2023
I truly have never had a better quality of service, and communication from a Service Advisor than Ms. Kelli at Planet Ford 59. I truly trust and respect Ms. Kelli and will only let her handle my service ne communication from a Service Advisor than Ms. Kelli at Planet Ford 59. I truly trust and respect Ms. Kelli and will only let her handle my service needs on any of my vehicles as I know it will be done correctly the first time. I truly hope Planet Ford know the quality of customer service Ms. Kelli provides and takes great care of her so that she never leaves. More
Other Employees Tagged: Richard Fuller
August 13, 2023
Service advisors are always very friendly and helpful and my vehicle service always exceeds my expectations. my vehicle service always exceeds my expectations. More
Other Employees Tagged: Todd Silva, Billy Harvey, Scott Morrison, Mike Reed, Kevin McKinnon, Guy Guidry , Jose Alvarado
August 10, 2023
Mark as always is great and cummicated the whole time. Got it faster then expected. Got it faster then expected. More
Other Employees Tagged: Walter Vickers , Mark Munday

