Check out Lorri Aiono-Dimoff's reviews on DealerRater

September 20, 2023

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Very easy to work with dealer. Everyone was very helpful and respectful. I will continue using their services. Everyone was very helpful and respectful. I will continue using their services. More

by alex@stellarstonellc.com

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shahat Mohamed

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Sep 21, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 02, 2023

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Got excellent service. Guys went above in locating my Viper remote while doing my car's routine maintenance. Guys went above in locating my Viper remote while doing my car's routine maintenance. More

by DESOTELLEA

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Larner, Joe Kuckuk, Vincent Lor, Peter Miszewski

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Sep 05, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 14, 2023

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I bought my dream car from Lorri and she made sure I was taken care of. When I walked in I recognized her right away, Lorri sold me my first car I ever purchased! She was amazing back then so of course I di taken care of. When I walked in I recognized her right away, Lorri sold me my first car I ever purchased! She was amazing back then so of course I didn’t forget her face. I had no clue she was going to be there but I am so happy she was. She is so genuine and kind. I love her personality. Thank you Lorri for making my dreams become a reality! More

by Jbras0715

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jakub Kania

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Aug 14, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Lorri was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

August 07, 2023

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All the staff are great! They come out and greet me right away, and explain what’s happening. The waiting area is nice also. They come out and greet me right away, and explain what’s happening. The waiting area is nice also. More

by SANDRANEUMYER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jakub Kania

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Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2023

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Heiser has taken care of me when buying a brand new vehicle and getting a rim/tire replaced quickly after rolling something over on the hwy 2 wks after owning. vehicle and getting a rim/tire replaced quickly after rolling something over on the hwy 2 wks after owning. More

by hyang

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jakub Kania , Kevin Driebel

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Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 23, 2023

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Employee Rating

Everyone was so attentive. Very helpful, very accomodating. I had a great experience. Lori ,Jacob and Shahat were top notch employees that deleivered a great costumer service e Very helpful, very accomodating. I had a great experience. Lori ,Jacob and Shahat were top notch employees that deleivered a great costumer service experience. More

by mennatkhalifa11

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

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Jul 25, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Lori and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 23, 2023

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Employee Rating

I like the car but it’s so dirty. It needs a good cleaning and a paint check. Too many scratches on it. The Manuel is stuck to a lot of the pages and it’s nasty. Needs a new book. The It needs a good cleaning and a paint check. Too many scratches on it. The Manuel is stuck to a lot of the pages and it’s nasty. Needs a new book. The car was not well kept and I’m a little disappointed with that but I do like the car, it just needs to be cleaned. I don’t like nasty stuff. My car was cleaned inside and out. Why can’t I get the same thing on this newer car? More

by Niecey

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roger Droukas , Colt Grandstaff

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Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

July 22, 2023

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I like the car but I would like it better if it was really cleaned up and polished. Too many scratches on it and the seat has holes from a burn. Not pleasant to look at. Sorry but I don’t recognize the really cleaned up and polished. Too many scratches on it and the seat has holes from a burn. Not pleasant to look at. Sorry but I don’t recognize the other two names. The finance guy was amazing. Lori is the best. More

by Niecey

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colt Grandstaff

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Aug 01, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

July 06, 2023

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Employee Rating

Car had to go back to get bumper fixed and then came back to me with more damage. They broke my key fob, and left paint transfer on my mirror. to me with more damage. They broke my key fob, and left paint transfer on my mirror. More

by David

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Shahat Mohamed , Colt Grandstaff

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Jul 07, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

July 05, 2023

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Employee Rating

Great service! ! Understood what I was looking for in a vehicle and took the time to explore all my options with me! ! Understood what I was looking for in a vehicle and took the time to explore all my options with me! More

by brennangott

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jordan Christian

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Jul 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Lorri Aiono-Dimoff | Page 8

Sales & Leasing Consultant

Heiser Toyota

133 Reviews of Lorri Aiono-Dimoff

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