

Dealership Experience
20 yrs
Industry Experience
36 yrs, 5 mos
571 Reviews
Write a Review571 Reviews of Lou Germano
May 16, 2025
I can’t emphasize enough how friendly and knowledgeable all participants in my purchase are all participants in my purchase are More
Other Employees Tagged: Joel DeNooyer, John DiGregorio, Jonathon Cordi, Akiem Mendoza, Kyrsten Changa, Amanda Burek
May 14, 2025
I came to the dealership with 2 vehicles in mind and Chris Smith, who I purchased a vehicle from previously, showed me both vehicles. Chris was great and I made my decision. Everything was going great u Chris Smith, who I purchased a vehicle from previously, showed me both vehicles. Chris was great and I made my decision. Everything was going great until Chris walked away and Nick came over with a heavy-handed sales pitch for extended warranty protection insurance. I was also only given KBB for my trade even though they were advertising high trade -in values. Overall, I like the vehicle and am hoping there are no issues down the line. More
Other Employees Tagged: Nick DeNooyer, Chris Smith
May 01, 2025
Just ok sales. Pretty responsive unless they almost have or have your sale. Then its lucky to get a call until late in the day. Not very knowledgeable about the car Pretty responsive unless they almost have or have your sale. Then its lucky to get a call until late in the day. Not very knowledgeable about the car they are selling. As far as the dealership goes, the communication amongst staff is horrible. You try and get an answer by calling, but good luck talking to whoever should answer. Put on hold, hung up on 2 times in a row at one point. Took me 4 - 5 calls to get a simple answer to a question to pay when I take delivery. The worst was when we went to take delivery. We were told by the verification text the day before that we could change our appointment to 2 hours earlier. Verified it for us. Said "no problem". We arrived on time, but were told sorry, the right person never knew you moved it. Come back in two hours. Wasted our time for a half day because they are not organized. More
Other Employees Tagged: James Saleh
May 01, 2025
Great people! Very helpful and not pushy at all,did not try to rush you ,was the best buying experience I have at a dealership! Very helpful and not pushy at all,did not try to rush you ,was the best buying experience I have at a dealership! More
Other Employees Tagged: Amanda Burek
April 28, 2025
We had a smooth and fast experience with Zack as our sales person. He was pleasant and efficient, as were the others involved in the process at DeNooyer. We didn’t feel like they were hounding us to ups sales person. He was pleasant and efficient, as were the others involved in the process at DeNooyer. We didn’t feel like they were hounding us to upsell on everything. They gave us the info and allowed us to make our choices without pressure. More
Other Employees Tagged: Zach VanPatten , The younger blonde in the back who helped to switch our insurance over was also wonderful.
April 24, 2025
Heath was awesome to work with. The whole Team n my add the buying process very smooth. The whole Team n my add the buying process very smooth. More
Other Employees Tagged: Heath Murphy, Halie Kaple
April 13, 2025
The dealership was great. Andrew Lobe was extremely helpful with my purchase. I have used Andrew in.the past. The finance person also was extremely helpful. The sale and deliv Andrew Lobe was extremely helpful with my purchase. I have used Andrew in.the past. The finance person also was extremely helpful. The sale and delivery both went extremely easy. I would highly recommend this dealership and personnel More
Other Employees Tagged: Andy Lobb
March 31, 2025
Our experience on the purchase of our new Chevrolet was great. Bob Neet was referred to us by a friend. We asked and he wasn't working that day but by chance he was in the office. He never hesitated to hel great. Bob Neet was referred to us by a friend. We asked and he wasn't working that day but by chance he was in the office. He never hesitated to help us out and spent a few hours with us making sure we got exactly what we came there for---a chevy pickup. What a nice truck, we really enjoy it. We hope it treats us well for quite a while. We had a great experience through the entire process, sales, finance, and insurance. Thank you Bob and DeNooyer Chevrolet. More
Other Employees Tagged: Bob Neet , Byron Stahl
March 30, 2025
I had a great experience purchasing my new Car. The sales representative I worked with Dave Mattice was great! This is the second vehicle I have purchased from him. I also worked with Lou from the The sales representative I worked with Dave Mattice was great! This is the second vehicle I have purchased from him. I also worked with Lou from the finance department who was great and got me a good rate and monthly payment. Michelle from the insurance department made it super easy for me to get a reasonably priced plan for my new car. Additionally, the delivery of a car to a customer has vastly improved since the last time I purchased a car. Lou had all the paperwork ready for me to sign, my plates were transferred when I was singing, and I was out driving my new car in about an hour! I would 1000 % recommend Denooyer Chevrolet. I really appreciate that the staff do not treat women differently and I can go purchase a new car alone with confidence. It's like I am a member of the Denooyer family and the dealership is my second garage. I will be a lifetime customer of this dealership! More
Other Employees Tagged: Dave Mattice , Michelle