Lou Horger
Lou Horger at Taylor Ford

Lou Horger | Page 5

New and Pre-Owned Sales & Leasing

Taylor Ford

13500 Telegraph Road
Taylor, MI 48180

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4.8
76 Reviews

Thank you for your business! Because of your continued support, you have helped make Taylor Ford one of the Top 10 Dealers in the Nation. I am very proud to be a Product Specialist at Taylor Ford. I have been at Taylor Ford for the last 12 years and would appreciate the opportunity to work with you. If you are in the market for a new or used vehicle or if you know anyone that is please contact me at 313-216-1528.

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4.8

76 Reviews

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76 Reviews of Lou Horger

September 22, 2021

Dealership Rating
Employee Rating

Overall the experience was pretty good. I would do business with them again in the future. More

by mvoigt01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day

September 05, 2021

Dealership Rating
Employee Rating

I would recommend Taylor Ford to abosutely Anybody in the whole world, and I mean anybody. Have a good labor day weekend. You too Louis Horger. More

by intouchwithyou86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Retan, Brittney Fuchs, Chris Geletzke, Frankie Tucci, Jerry Arrowood , Danielle Brooks, Dick Miller, Brent Sukel, Joe Ward

Sep 08, 2021

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

July 09, 2021

Dealership Rating
Employee Rating

Made it very simple to get in a new car and enjoy the time getting the paper work done, great purchase price on the new car for my wife More

by mjdruyor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

July 06, 2021

Dealership Rating
Employee Rating

Lou is a friendly salesman and worked hard to get the deal I wanted. Overall, Taylor Ford has a great team that makes car buying easy. Thank you to everyone at Taylor Ford. More

by jburt48062
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Taylor Ford responded

Hi there! Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

June 25, 2021

Dealership Rating
Employee Rating

Came in looking for a car after perusing downriver for a sporty yet efficient car with a manual transmission that was not a convertible, left with a focus ST. what else can I say? More

by parbra87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Louttit, Mike Hayes, John Kovach, Nick Isom, Jerry Arrowood , Chris Baxter, Jamie Bowling, Dan Higdon, Jim Lutsey

Jun 25, 2021

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

June 15, 2021

Dealership Rating
Employee Rating

As always, the staff at Taylor Ford made the process of getting a new vehicle quick and painless even with the chip shortage going on. More

by FRANK2204AUTRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Taylor Ford responded

Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

June 14, 2021

Dealership Rating
Employee Rating

The finance Cindy comes off nice but kinda rude, the sales person Lewis was ok, you have to watch these salespersons they’re not your friend More

by denaturner3115
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cindy

Jun 17, 2021

Taylor Ford responded

Hello, thank you for the feedback. We apologize for any rude behavior you may have encountered at your latest visit. If you would like to speak to someone regarding your concerns, please reach out to Jerry Arrowood at 313-216-1520. We look forward to the chance to speak with you.

June 07, 2021

Dealership Rating
Employee Rating

Taylor Ford is hands down the best dealership I have ever dealt wish. Between sales, service department and customer service, they rate a five star rating. More

by searay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Geletzke , Cindy Roy, Finance

Jun 07, 2021

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Jun 07, 2021

searay responded

The best dealership in the area!

June 07, 2021

Dealership Rating
Employee Rating

Dealer was clean and orderly.The sales and finance staff Dealer was clean and orderly. The sales and finance staff were great. They went above and beyond to find the right car for me. Highly recommend More

by csumde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Taylor Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Taylor Ford and we hope to see you again.

May 25, 2021

Dealership Rating
Employee Rating

The inventory of cars to lease was far greater than any other dealership in the area. The leasing process was smooth; however, I was "mis-quoted" for the price and had to pay an additional $40 which I was More

by jgirl91
Customer Service
Friendliness
Price
Recommend Dealer
No
May 26, 2021

Taylor Ford responded

Hi, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks for choosing Taylor Ford.

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