"I have worked with Ali before and his customer service,..."
- Heather M.
I have worked with Ali before and his customer service, integrity and professionalism are above and beyond! I have purchased cars from other Audi dealerships in the past, but will absolutely return to Audi Naples and request Ali when it's time for a new car! Also, Louis in the Finance department was incredibly helpful, knowledgeable and efficient when it came to reviewing the warranties and the financial aspect of the deal and I would highly recommend working with him as well!
"Needed a car from my son who was on a learners permit. I..."
Needed a car from my son who was on a learners permit. I asked Ali Taqi to keep his eye open for something coming off lease. Told him what we were looking for. Ali called me a few months with the car that fit our needs. Q5 off lease with 12,000 miles. Thanks Ali and Audi.
"Great service from entering the front door to exiting..."
Great service from entering the front door to exiting with a purchase. The team works excellently together (Sales, Finance, Service, tech). Jeff Sawick and Louis were quick, professional and courteous!
Other Employees Tagged:
, Joe in service introduced himself and made it known Audi will take care of any issues.
"Just bought new Audi S4 from Tamas Nagy. This is my 2nd..."
- Dr Jack
Just bought new Audi S4 from Tamas Nagy. This is my 2nd car I've bought here; first car was 2015 S3. Tamas and dealership have been great to work with. Joey Hannitz in service also great. Louis Palmeiri handled financial aspect efficiently and was great to work with. The whole team has been good enough that I don't think I'd buy my next car anywhere else. And Tamas let me study the inventory at my pace without feeling pressured. And he makes you feel like a special friend--not just a customer.
"This is a two pronged review: Colin Howe was outstanding..."
This is a two pronged review: Colin Howe was outstanding for both his knowledge of what was asked by my wife and myself, technically and financially. He has followed up several times since I leased the A5 with responses to us on several technical questions. Your sales manager (sorry I lost his card) helped immeasurably to close the deal to our and to your franchise' satisfaction. Your Technical guru ( Collett) did an excellent job running through the new features of
the A5. All in all very satisfied with Audi of Naples.
My other comment has to do with Audi Corp. My 2011 A5 which at 80k miles started to burn oil at a rate of a quart per 700 miles. This was and is a known flaw in their piston design and has been publicized in most of the trade journals. There
was no give on Audi's part to make good. Know there is not much your franchise
can do but I hope Audi Corp would make some compensation - the last Audi design flaw (1986) almost put them out of business.
"Great service from all. Evaluation impossible to submit..."
Great service from all. Evaluation impossible to submit unless one writes at least 25 words - made me not want to continue. I’m sure you have lost a great deal of evaluations because of this. Please change the program !
Other Employees Tagged:
"Absolutely wonderful experience. Everything was made..."
Absolutely wonderful experience. Everything was made incredibly easy and the whole process was as fast as I could possibly expect. I’ve bought multiple cars across multiple dealerships in the last few years and this was absolutely the best experience I’ve ever had. Well done everyone at Audi Naples!!!
"Wouldn't purchase a vehicle anywhere else! Chris Torres..."
Wouldn't purchase a vehicle anywhere else! Chris Torres is best salesman! Always finds perfect car for me! Great personality, like family to us great!
"Just amazing— I said it before and I will say it again-..."
Just amazing— I said it before and I will say it again- Justin is the poster boy for excellence in customer service!!! Great Team All-Around
- Sindy Beltrand
Ali made the car buying process extremely easy for me. He was super thoughtful about how I was feeling. He did not only help with choosing the perfect car for me, but in my own health as well. He noticed that I was not feeling so well and offered to give me pills. He is a very experienced salesman with high knowledge of the company. He answered every question that was asked with excellence. He went out of his way to make sure that everything was done correctly. Things that most salesman wound't usually do, Ali did. He stepped outside of his comfort zone and made sure we were well taken care of. He made it extremely easy to communicate. I visited Audi of Fort Myers but walked out because of the customer service. As soon as I walked into Audi of Naples, I felt very welcomed. From all the three times I have purchased a vehicle, this has been the best experience by far. 10/10 would recommend to buy from this dealership.