Louis Polos
Louis Polos at Klaben Ford Lincoln

Louis Polos

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
844 Reviews

I have been in the sales industry for 11 years but recently switched into the car business. With a background in technology and cell phone business I found that the auto industry is changing just as rapidly. Born and raised in Akron, Ohio and proud father of two boys.

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

Specialties & Trainings

Lincon Brand Champion

Shelby GT350 Certified

View more specialties & trainings
5.0

844 Reviews

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844 Reviews of Louis Polos

September 01, 2025

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Klaben is 30 mins from my house but I always drive there for all my car needs, no matter how small. This is because of the great service I receive. More

by MARIALBURKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Crowe, Gavin Fano

August 25, 2025

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Klaben is an awesome dealership. I contacted Louis Polos via internet about a used Lincoln. He responded very quickly and we arranged to test drive the car. It was a very nice veh More

by rdcoletta
Sales Price Transparency
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Recommend Dealer
Yes

August 19, 2025

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With the help of of Louis in sales and Tom in Service. I was able to schedule a last minute mobile service to get my vehicle ready for a long trip. Thank you to the Klaben team. More

by WarriorMom
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

August 15, 2025

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Louis Polos is awesome. He's always worked to ensure we find the perfect fit. Will hopefully be coming back to him again! More

by Mathew Fury
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Recommend Dealer
Yes

August 04, 2025

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Louis was very helpful. We had previously been to another dealer & the salesperson was not very knowledgeable on the Mach E. When we spoke to Louis he was able to answer a More

by Wrichvette
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Recommend Dealer
Yes
Aug 06, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to post a review of your recent experience at Klaben.  Your feedback is important and we take it seriously.  Although your 4-Star review may describe a satisfactory experience, it is obvious to us that we failed to deliver the level of service you deserve when you put your trust in the Klaben Team.  I apologize and welcome the opportunity to gain additional insight into your experience to demonstrate our genuine concern for you and our desire to exceed your expectations.  Please know that your feedback will be incorporated into training and process improvements.  I respect your time and welcome your comments.  Know that I and the entire Klaben Team remain at your service. Thank you, Christine Klaben Sales Manager C: 330.283.0135 Email: cklaben@klaben.com

August 01, 2025

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Sales staff was knowledgeable and accommodating. Pleasure doing business with them. They followed through with all expectations More

by Mdulik
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Crowe

July 31, 2025

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This was the best experience I have ever had in buying a new car. From the get go, Louis listened and was able to help! I will always be a return customer More

by Elizabethwellerhenle
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela Mazzagatti

July 19, 2025

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Wonderful experience all around. From the time we left our car to walk up to the door, we were greeted, offered refreshment, seated and Louis was exceptionally welcoming. After see More

by Marylouweingart
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Recommend Dealer
Yes

July 18, 2025

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Klaben is a very professionally run dealership. I would highly recommend anyone to purchase an automobile if they were looking to purchase. My experience has been amazing and any employee I ha More

by cheryl.a.eades
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

July 17, 2025

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I worked with Louis for an extended period of time leading up to the purchase of my vehicle. He was incredibly helpful and cognizant of getting me in something that met my needs, but also stayed in bu More

by Kahalsey7
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen

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