Lucy Aguilar

Brooke is the best person I have ever dealt with at a car dealership Exceptional customer service ! dealership Exceptional customer service ! More

by KIM2001 Verified Customer Verified Customer

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Service call was for oil change and the service was clean fast and i waited for car. Well done fast and i waited for car. Well done More

by RICK@HATTRICKDEV.COM Verified Customer Verified Customer

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Best customer service, never have an issue and always get good work done, Cameron and Isaiah are awesome service advisors. good work done, Cameron and Isaiah are awesome service advisors. More

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Thank you for great service BMW. From scheduling appointment to picking up my car it was flawless thanks to Andrew Montgomery and also Nick who sent a detailed video. All very much From scheduling appointment to picking up my car it was flawless thanks to Andrew Montgomery and also Nick who sent a detailed video. All very much appreciated especially as my car was returned washed and vacuumed. More

by jillrgarrett Verified Customer Verified Customer

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I have my car serviced here each year and have never had a bad experience. Everyone is courteous and patient with my each request. Thank you! a bad experience. Everyone is courteous and patient with my each request. Thank you! More

by MICHELLENELSON100 Verified Customer Verified Customer

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Greeted with a smile and friendly staff is always. Car serviced in a timely manner waiting room amenities top notch. Lucy, my service advisor was very helpful and always gives the best customer servic Car serviced in a timely manner waiting room amenities top notch. Lucy, my service advisor was very helpful and always gives the best customer service. More

by mws.1964 Verified Customer Verified Customer

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Bmw of Sarasota is the best we bought a 2019 bmw x6 in 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u g 2023 and the service has been phenomenal Mr chung u have treated us like we bought a 2025 big booty 7 series the new Manager ,Ms Pauline, Ms Lucy u guys made this service trip especially nice god bless u all More

by angieloyd6 Verified Customer Verified Customer

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Ms Lucy, asst service mgr, was very helpful, excellent customer service & professional! Same with Nicole Fiord from product genius! customer service & professional! Same with Nicole Fiord from product genius! More

by nnstephan5 Verified Customer Verified Customer

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Warranty work done at no charge exactly on time, including a free car wash. Excellent. including a free car wash. Excellent. More

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Lucy was my advisor and she was amazing. She worked diligently to get my car fixed and back to me quickly. This was my first time at BMW of Sarasota and I was totally impressed with all as She worked diligently to get my car fixed and back to me quickly. This was my first time at BMW of Sarasota and I was totally impressed with all aspects of my service experience. More

by MILEMARKER473 Verified Customer Verified Customer

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