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Luis Castillo
217 Reviews
been at the car business for 10 years and here I am at wolfchase honda treating the customer that way I want to be treat.
Read more217 Reviews
Write a ReviewDealership Experience
8 yrs
Industry Experience
16 yrs
Specialties & Trainings
human resources degree.
217 Reviews of Luis Castillo
March 18, 2021
Great. Luis, Jason, and Terrence took care of me and had me in my new ride in no time. Even threw in some oil changes and a car wash. Love it! Would recommend Wolfchase Honda for sure. me in my new ride in no time. Even threw in some oil changes and a car wash. Love it! Would recommend Wolfchase Honda for sure. More
by TSPIGHT421
Verified CustomerOther Employees Tagged: Terence Williams , Jason Tao, Not sure his name, wore nice suit and glasses. Finance guy, did not see his picture in the category, but he was great too.
March 11, 2021
Everyone was very professional and polite. I felt no pressure to buy. Everyone in Sales & Finance were very helpful. The salesman, Luis, was very helpful and helped guide me through the process. He ensu pressure to buy. Everyone in Sales & Finance were very helpful. The salesman, Luis, was very helpful and helped guide me through the process. He ensured i was pleased with the purchase. However, the Service Dept who performed the final inspection failed to note a serious concern. After driving the car to my home only 3 miles away, I raised the hood & was shocked to discover torm insulation hanging from the hood & muddy material all kver the engine. Upon returning the vehicle to the Service Dept., I was told that they had a problem with raccoons getting into the cars on the parking lot. He replaced the insulation; however, I had to ask him to wash the mud off the engine. This major inconvenience was not anticipated for a new car purchase. I believe greater attention should be given to ensuring final service inspection checklist is accurate. More
by HJENGLISH
Other Employees Tagged: Billy Kessler, Tim McCrary, Trevor Werner , Sam
March 10, 2021
Everyone was amazing, very friendly and helpful. Sales manager Billy and sales person Luis bent over backwards to make sure i had a great experience, since did not have a great one at Wolf chase Toyota. manager Billy and sales person Luis bent over backwards to make sure i had a great experience, since did not have a great one at Wolf chase Toyota. More
by CPEARL0
Other Employees Tagged: Trevor Werner , Billy- Sales Manager
March 01, 2021
Great sales rep & great dealer.I bought a 2020 ridge Great sales rep & great dealer. I bought a 2020 ridge line & the process was exceptional. I would definitely recommend them to anyone. Don’t waste Great sales rep & great dealer. I bought a 2020 ridge line & the process was exceptional. I would definitely recommend them to anyone. Don’t waste your time anywhere els. More
by KHALAFAWWAD
February 25, 2021
Luis is very courteous, friendly, knowledgeable, and professional! Plus, he was able to communicate well with my wife, whose first language is Spanish. Thankfully, our Certified vehicle had been trade professional! Plus, he was able to communicate well with my wife, whose first language is Spanish. Thankfully, our Certified vehicle had been traded in the day before, so we were very fortunate to find exactly what we were looking for! Just like new vehicle for 3/4 the price of new! More
by Will
Other Employees Tagged: Carl Yates, Billy Kessler, Yeen Briceno , Josh Matson
February 23, 2021
Very happy with our new purchase and the way it went, even on a crazy snow day. Billy and Tyrese were great to work with. Tyrese has a great future in this business even on a crazy snow day. Billy and Tyrese were great to work with. Tyrese has a great future in this business More
by KHALED19771
Other Employees Tagged: Youmni Hamami
January 18, 2021
The service was great and they helped me pick the best car within a second. I absolutely love my new car . thank you so much. car within a second. I absolutely love my new car . thank you so much. More
by CHANDELBRIDGEFORTH19
Other Employees Tagged: Marcus Brown
January 13, 2021
I thank the attention of Nina, the online sales team, Luis Castillo for his attention in our Spanish language, and all the staff who were in charge of the negotiation. Luis Castillo for his attention in our Spanish language, and all the staff who were in charge of the negotiation. More
by BETZABETHROJAS
Other Employees Tagged: Reggie Williams
December 18, 2020
I cannot find the words to describe how good their service is! All I can say is that if you want to be treated like a VIP go there. service is! All I can say is that if you want to be treated like a VIP go there. More
by KHALED19771
Other Employees Tagged: Trevor Werner, Youmni Hamami , Richard Hall, Mike Sakaan
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