Luis Prada
Luis Prada at Herb Gordon Subaru
Refer Me

Luis Prada | Page 11

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
110 Reviews

Dealership Experience

2 yrs, 11 mos

Languages Spoken

Spanish Spanish

5.0

110 Reviews

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110 Reviews of Luis Prada

April 11, 2022

Dealership Rating
Employee Rating

Luis was AMAZING! Very professional and informative through the whole process! Everyone was polite and the service was done in a timely manner. More

by wrayee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Apr 13, 2022

Herb Gordon Subaru responded

Hi Wrayee, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 10, 2022

Dealership Rating
Employee Rating

Luis provided great customer service and let me know how long the service would take and how much the cost would amount to. More

by amina
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 13, 2022

Herb Gordon Subaru responded

Hi Amina, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

April 09, 2022

Dealership Rating
Employee Rating

This is a very well run operation, all of the service members are very professional, Everyone from the drivers, service advisors, the cashier, and even the dealer sales in the other side, are friendly an More

by Andreas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2022

Herb Gordon Subaru responded

Hi Andreas, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 09, 2022

Dealership Rating
Employee Rating

Service was fast. My advisor, Luis Prada, was great. He took the time to explain everything. Highly recommend! More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2022

Herb Gordon Subaru responded

Hello Dan, thank you for your kind review; we are happy to pass along your comments to Luis Prada here at Herb Gordon Subaru! Thanks again for the recommendation, and have an amazing day!

March 24, 2022

Dealership Rating
Employee Rating

Michael was very helpful with me today- he made this process go very smoothly and made sure to frequently check in. More

by Reesef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

Mar 26, 2022

Herb Gordon Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2022

Dealership Rating
Employee Rating

Michael and Luis made this experience absolutely amazing, they were respectful, efficient and made my time waiting feel like nothing. More

by Flowerbomb91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

Mar 17, 2022

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 03, 2022

Dealership Rating
Employee Rating

Another fantastic experience with the Silver Spring team! Very enjoyable to sit and wait while the magic happens More

by nsaft86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

Mar 06, 2022

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2022

Dealership Rating
Employee Rating

Michael and Luis were very friendly and helpful as always. I am very happy with my service. More

by Emilyedington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

Mar 02, 2022

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Herb Gordon Subaru!

January 21, 2022

Dealership Rating
Employee Rating

Employees are all very professional as well as very friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, bu More

by Pambrown.kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Herb Gordon Subaru responded

Hi, we are so happy to read such a great review about Herb Gordon Subaru! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Subaru!

December 17, 2021

Dealership Rating
Employee Rating

Accommodating service and able to get me in the schedule to service my car. Was difficult to get rental due to availability but when explained my situation accommodations were made and loaner car provided. More

by The law
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman, Rodney Rogers

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