Luis Rivera
Luis Rivera at Ray Chevrolet

Luis Rivera | Page 10

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
374 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

10 yrs, 9 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Se habla Español

4.8

374 Reviews

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374 Reviews of Luis Rivera

October 25, 2024

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Employee Rating

Service was fast and amazing very friendly attendents but they offered to run my car through the car wash, and that’s pretty much what hey did was run through. They didn’t wipe it or dry it up so all the dir More

by annfrmtx4
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Recommend Dealer
Yes

October 25, 2024

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Great communication with updates on fixes and notification when completed. Easy scheduling for my repairs. More

by 33jakim
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Recommend Dealer
Yes

October 03, 2024

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TJ Burke is one of your best service people. He gets thi gs done the right way the first time More

by DALEY505
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Recommend Dealer
Yes

October 02, 2024

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Ray Chevrolet has what it takes in customer service ! The service guys take great care of your needs ❤ More

by Chevy gurl
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Recommend Dealer
Yes

September 29, 2024

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Geaat very clean service Writers vey heaikful I tell friends if they looking for a car go to Ray and purchase there car from Ray More

by f.canino
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Recommend Dealer
Yes

Other Employees Tagged: Oliver Gigovski, Liz Frohling, TJ Burke , Hugo😎

September 28, 2024

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The Ray Auto Group has always been first class service always! The entire service team is outstanding!!! More

by ggigovski
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Recommend Dealer
Yes

September 27, 2024

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I was very impressed with Ray after several awful experiences with my former Chevy service department. Not only did Ray Chevy resolve the issue I came in to get repaired, but they fixed an old issue More

by Jan
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Recommend Dealer
Yes

Other Employees Tagged: Angel Jasso

September 24, 2024

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Service dept does great work. Has been servicing my Equinox for 11 years. Would not take anywhere else. More

by Barb
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Recommend Dealer
Yes

September 21, 2024

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They do the job as expected. bla bla bla bla bla bla bla bla bla.😁 More

by dmeier50
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Chris Freibauer

September 16, 2024

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Your service department is awesome! ! I always receive great attention from your people. Thank you. Have a great day! More

by gwalters870
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Recommend Dealer
Yes
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