Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
29 yrs, 6 mos
Specialties & Trainings
Se habla Español
374 Reviews
Write a Review374 Reviews of Luis Rivera
October 25, 2024
Service was fast and amazing very friendly attendents but they offered to run my car through the car wash, and that’s pretty much what hey did was run through. They didn’t wipe it or dry it up so all the dir they offered to run my car through the car wash, and that’s pretty much what hey did was run through. They didn’t wipe it or dry it up so all the dirt was still on thei car.and still wet More
October 03, 2024
TJ Burke is one of your best service people. He gets thi gs done the right way the first time He gets thi gs done the right way the first time More
Other Employees Tagged: Kyle Miller, Liz Frohling, TJ Burke
October 02, 2024
Ray Chevrolet has what it takes in customer service ! The service guys take great care of your needs ❤ The service guys take great care of your needs ❤ More
Other Employees Tagged: Kyle Miller, Liz Frohling, Chris Freibauer
September 29, 2024
Geaat very clean service Writers vey heaikful I tell friends if they looking for a car go to Ray and purchase there car from Ray friends if they looking for a car go to Ray and purchase there car from Ray More
Other Employees Tagged: Oliver Gigovski, Liz Frohling, TJ Burke , Hugo😎
September 28, 2024
The Ray Auto Group has always been first class service always! The entire service team is outstanding!!! always! The entire service team is outstanding!!! More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
September 27, 2024
I was very impressed with Ray after several awful experiences with my former Chevy service department. Not only did Ray Chevy resolve the issue I came in to get repaired, but they fixed an old issue experiences with my former Chevy service department. Not only did Ray Chevy resolve the issue I came in to get repaired, but they fixed an old issue that my former service shop could not diagnose. They saved me a lot of money, and the staff are super nice! I'm sticking with Ray from now on! More
Other Employees Tagged: Angel Jasso
September 21, 2024
They do the job as expected. bla bla bla bla bla bla bla bla bla.😁 bla bla bla bla bla bla bla bla bla.😁 More
Other Employees Tagged: Kyle Miller, Chris Freibauer
September 16, 2024
Your service department is awesome! ! I always receive great attention from your people. Thank you. Have a great day! ! I always receive great attention from your people. Thank you. Have a great day! More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke

