Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
29 yrs, 6 mos
Specialties & Trainings
Se habla Español
374 Reviews
Write a Review374 Reviews of Luis Rivera
September 16, 2024
Always top notch service whenever I go,never had a bad experience. All the service writers are very helpful and knowledgeable. experience. All the service writers are very helpful and knowledgeable. More
Other Employees Tagged: Chris Freibauer
September 15, 2024
Went to Ray Chevrolet for a standard routine oil change and tire rotation. Worked with Louis for setting up the appointment and then later the service. Amazing service as usual. Friendly and polite throug and tire rotation. Worked with Louis for setting up the appointment and then later the service. Amazing service as usual. Friendly and polite throughout the process. Always a good experience. More
September 09, 2024
Great place to get our vehicles serviced and maintained. Service department is friendly, helpful and very knowledgeable. Service department is friendly, helpful and very knowledgeable. More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
September 01, 2024
Kyle is knowledgeable and always there to help keep my truck running. I think he cares just as much as I do about my truck truck running. I think he cares just as much as I do about my truck More
Other Employees Tagged: Kyle Miller, Liz Frohling, TJ Burke
September 01, 2024
The service was great I ways bring my cars here at Ray Chevrolet at fox lake I really appreciate all the services Chevrolet at fox lake I really appreciate all the services More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 29, 2024
Excellent service. Professional team.Quality job with short period of time. Thank you Ray Chevrolet !!! Professional team.Quality job with short period of time. Thank you Ray Chevrolet !!! More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 27, 2024
GREAT EXPERIENCE AS USUAL, FAST AND EFFICIENT, EASY SCHEDULING. I HAVE BEEN SERVING AND PURCHASING NEW AND USED CARS FROM RAY FOR OVER 10 YEARS. SCHEDULING. I HAVE BEEN SERVING AND PURCHASING NEW AND USED CARS FROM RAY FOR OVER 10 YEARS. More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
August 20, 2024
Friendly environment. The wait time was not long. Easy to make appointment online. Definitely will be back. The wait time was not long. Easy to make appointment online. Definitely will be back. More
Other Employees Tagged: Chris Freibauer , Amanda
August 11, 2024
Every time I have a problem they are always going above and beyond to solve my situation Every time I was going for a new vehicle I always got a good deal. They really care about each clients. and beyond to solve my situation Every time I was going for a new vehicle I always got a good deal. They really care about each clients. More
Other Employees Tagged: Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke

