Luis Rivera
Luis Rivera at Ray Chevrolet

Luis Rivera | Page 12

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
374 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

10 yrs, 9 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Se habla Español

4.8

374 Reviews

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374 Reviews of Luis Rivera

August 09, 2024

Dealership Rating
Employee Rating

Ray always provides excellent service and information about any issues with my vehicle. Above and beyond. More

by Jason.annesser
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling

August 08, 2024

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Thank you Chevy of Fox Lake, your team is always kind and courteous. I will always be a customer. More

by CARLOBROO
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Recommend Dealer
Yes

July 31, 2024

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I have had a Chevrolet Cruze 2015 from these guys since it was new. It still runs with minimal problems today. I took my Equinox for an oil change and it was still covered under warranty. Many of the servi More

by Jay12
Service Price Transparency
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Recommend Dealer
Yes

July 27, 2024

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They are always polite and friendly when I visit to have my car serviced. The work is completed professionally and promptly. I hate their parking lot! More

by gmiskanis88
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Recommend Dealer
Yes

July 26, 2024

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15 word minimum is ridiculous I will never do a bother review bla bla bla More

by TODDJAHNS
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Recommend Dealer
Yes

July 21, 2024

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Hugo was wonderful to work with. We knew what we wanted, what we wanted for our trade in and Hugo made it happen. This is the best place anyone could possibly buy a car from. Always More

by Rhondap1964
Sales Price Transparency
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Recommend Dealer
Yes

July 19, 2024

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I really appreciate your service's. Chris my advisor is always great. Keep’s me updated thru my whole service process. He alway’s goes above and beyond. Couldn't be happier with your se More

by Gileseric65
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer

July 18, 2024

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With the help from louis or amanda the work is always done quick, and always done right! I wouldn't go anywhere else! More

by johnlang79
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Liz Frohling

July 17, 2024

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I brought my vehicle in and it was worked on right away and fixed right the first time! More

by SLMESSINA7
Service Price Transparency
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Recommend Dealer
Yes

July 12, 2024

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This dealership has always treated me with professionalism and respect. The staff is courteous and always willing to provide solutions to problems. More

by Mark.stonis7
Service Price Transparency
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Recommend Dealer
Yes
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