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Luis Rivera
374 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
29 yrs, 6 mos
Specialties & Trainings
Se habla Español
374 Reviews
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374 Reviews of Luis Rivera
July 11, 2024
They are always good to me. It’s a good experience every time I go there. It’s a good experience every time I go there. More
by Tamie
Verified CustomerOther Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
July 07, 2024
Chris has been my service writer and Ryan is my tech. Both 10 stars! Detail dept. was not impressed with. Both 10 stars! Detail dept. was not impressed with. More
by bikerbobo1
Other Employees Tagged: Chris Freibauer
June 28, 2024
Great service department. Very thorough and interested in keeping your vehicle running smoothly. Always friendly and receptive. Very thorough and interested in keeping your vehicle running smoothly. Always friendly and receptive. More
by gsp54
Other Employees Tagged: Kyle Miller, Liz Frohling
June 26, 2024
Very happy with Ray Chevrolet in Fox Lake. they always give me great service and take care of all my needs with my equinox they always give me great service and take care of all my needs with my equinox More
by ALDERSONL
Other Employees Tagged: Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
June 26, 2024
When I came in for an oil change, my tires were rotated. When I left the dealership, my low pressure tire sensors were going off that my tire was basically flat. I brought my car back in the following week When I left the dealership, my low pressure tire sensors were going off that my tire was basically flat. I brought my car back in the following week (it was now the weekend and the service center was closed). They “fixed” the issue. One day later, the sensor went off again. I was not offered an immediate appointment, instead, days later. Once again, I brought my car on and waited almost two hours for them to fix it. I understand things happen, however, after 3 visits, and a total of 5.5 hours at the dealership, I was not offered anything, not even an apology for the inconvenience. A free oil change would have been nice, at least something. I’m pretty unhappy with this level of service. More
by Haschak
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
June 23, 2024
Rupee is the best salesman I have had the pleasure to work with over the past 20+ years. My family combined has purchased about 10 cars from him over those years. He is attentive, knowledgeable and alway work with over the past 20+ years. My family combined has purchased about 10 cars from him over those years. He is attentive, knowledgeable and always finds the best car at the right price for our needs. More
by josephtalles
Other Employees Tagged: Ruperto Ayala, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
June 12, 2024
I come here all the time. This time i needed my brakes looked and and changed. Shouldnt have taken all that long to do that. I sat for 3 hours. Not sure if the technician went This time i needed my brakes looked and and changed. Shouldnt have taken all that long to do that. I sat for 3 hours. Not sure if the technician went on lunch or what. It was just sad that even a couple sales guys noticed I had been sitting there for a long time. I did get a discount and some extra punches towards my next oil change. But man what a waste of a Saturday morning into my afternoon. More
by sarar03
June 10, 2024
They are always there to accommodate you in you in every way!!!! They are awesome!!! way!!!! They are awesome!!! More
by INFO@EXSTINK.COM
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
June 07, 2024
Ray does have the best service department of all dealers I’ve ever dealt with. And the best people I’ve ever dealt with. And the best people More
by KUNKSTER9390
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
Dealership Inventory (357 Vehicles)
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
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Four-wheel Drive
