Luis Rivera
Luis Rivera at Ray Chevrolet

Luis Rivera | Page 15

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
374 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

10 yrs, 9 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Se habla Español

4.8

374 Reviews

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374 Reviews of Luis Rivera

April 11, 2024

Dealership Rating
Employee Rating

I had prompt and good communication throughout service. Answered all of my questions along the way. More

by D J S
Service Price Transparency
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Recommend Dealer
Yes

March 27, 2024

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Courteous, kept me well informed, fast response to my problem, felt cost was in line with issue. Just a great all around experience and my 3rd dealing with them this year already. More

by scott@stuckeyconstruction.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

March 24, 2024

Dealership Rating
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Very happy with my service, good dealership, and very willing to make sure you are happy with your purchase. next vehicle will be purchases with John Lesniak. thank you More

by missy
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Recommend Dealer
Yes

March 23, 2024

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Everyone is amazing, very professional. But at the same time they all treat you as family. More

by hawaii42
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Recommend Dealer
Yes

March 10, 2024

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The service department at Ray Chevy always takes great care of our vehicles. Very easy to schedule service and always explained in detail. More

by Chris
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Recommend Dealer
Yes

March 06, 2024

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This was my first service at this dealership. Friendly, helpful staff. My service was done faster than expected. More

by gdoughty4
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Recommend Dealer
Yes

March 05, 2024

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Always friendly and helpful. Top notch service every time. Very knowledgeable and are highly recommended . More

by ijgz
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Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer

February 26, 2024

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Responsive to my needs. Process was reasonable in terms of overall timing. Paul was very personable. More

by john.kuhfahl
Recommend Dealer
Yes

Other Employees Tagged: Paul McReynolds

February 25, 2024

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Everyone is always very pleadant! They care about customer service and the good work they provide! More

by jackdloris
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Recommend Dealer
Yes

February 24, 2024

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My experience was great as always. From walking in to walking out. Alway a great experience, More

by ROBINKREUSER
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Recommend Dealer
Yes
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