Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
29 yrs, 6 mos
Specialties & Trainings
Se habla Español
374 Reviews
Write a Review374 Reviews of Luis Rivera
March 27, 2024
Courteous, kept me well informed, fast response to my problem, felt cost was in line with issue. Just a great all around experience and my 3rd dealing with them this year already. problem, felt cost was in line with issue. Just a great all around experience and my 3rd dealing with them this year already. More
Other Employees Tagged: TJ Burke
March 24, 2024
Very happy with my service, good dealership, and very willing to make sure you are happy with your purchase. next vehicle will be purchases with John Lesniak. thank you willing to make sure you are happy with your purchase. next vehicle will be purchases with John Lesniak. thank you More
Other Employees Tagged: George Gigovski, John Lesniak, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
March 23, 2024
Everyone is amazing, very professional. But at the same time they all treat you as family. But at the same time they all treat you as family. More
Other Employees Tagged: George Gigovski, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
March 10, 2024
The service department at Ray Chevy always takes great care of our vehicles. Very easy to schedule service and always explained in detail. care of our vehicles. Very easy to schedule service and always explained in detail. More
Other Employees Tagged: John Lesniak, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
March 05, 2024
Always friendly and helpful. Top notch service every time. Very knowledgeable and are highly recommended . Top notch service every time. Very knowledgeable and are highly recommended . More
Other Employees Tagged: Chris Freibauer
February 25, 2024
Everyone is always very pleadant! They care about customer service and the good work they provide! They care about customer service and the good work they provide! More
Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke
February 24, 2024
My experience was great as always. From walking in to walking out. Alway a great experience, From walking in to walking out. Alway a great experience, More
Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke

