Luis Rivera
Luis Rivera at Ray Chevrolet

Luis Rivera | Page 8

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
374 Reviews

Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.

Dealership Experience

10 yrs, 9 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Se habla Español

4.8

374 Reviews

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374 Reviews of Luis Rivera

January 14, 2025

Dealership Rating
Employee Rating

Very nice and was done efficiently Every one was friendly Also was happy to get evening appointment More

by gailporter1023
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Recommend Dealer
Yes

January 09, 2025

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All work done quickly and satisfactorily. I always prefer the dealer shop to independents as they are in the loop with Cheverolet. More

by bobc1215
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

January 02, 2025

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Wonderful outstanding assistance from service technician and mechanic - thank you very much and sincerely appreciated More

by AngelBaby
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Recommend Dealer
Yes

January 02, 2025

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Generally love this dealership. Not happy with getting one $25 glow plug replaced at a cost of nearly $500. Service reps are friendly and professional. Just feel the labor More

by 50STATESDAVE
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Recommend Dealer
No

January 01, 2025

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Everyone encountered at the dealership is professional courteous and knowledgeable. . Always a good experence here More

by ordeire
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Recommend Dealer
Yes

December 30, 2024

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They were very understanding and helped me with my issues that I was having. It was awesome. More

by kylang03
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Recommend Dealer
Yes

December 17, 2024

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Glad to have local dependable service and the customer service was friendly. Will use again. More

by Buddy
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Recommend Dealer
Yes

December 12, 2024

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I just want to get the issues on my car fixed. Let me know what you guys can do . More

by saulleon78
Service Communication
Recommend Dealer
Yes

December 10, 2024

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I have always enjoyed working with Ray Chevrolet. The people are very friendly and always accommodate for all my needs and expectations. More

by gabe2899
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Recommend Dealer
Yes

Other Employees Tagged: Liz Frohling

December 07, 2024

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I am very happy with the service. It is always a great experience. Great service More

by rojelisrael
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Recommend Dealer
Yes
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