Luis Tur | Page 18

I have had a terrible experience at Stingray Chevrolet regarding recall work and warranty work. I have been trying to get recall and warranty work done for nearly 4 months. Luis thenrep tried to tell me t regarding recall work and warranty work. I have been trying to get recall and warranty work done for nearly 4 months. Luis thenrep tried to tell me thatbdue to my attitude Stingray would not perform the safety recalls or warranty work wince Indidnt want to pay $1100 for them to change the battery prior to performing the recalls. I finally did get the recall work but it required me becoming irate and talking to the manager for them to fix the recall issues without charging me a ridiculous $1100 to change batteries. I still have an engine that grinds gears, shuts off randomly, and a transmission that violently jumps and clubks when I shift from part to drive. They will not permorm the work unless that can find a way to unjustly charge me to fix it by "trial and error" while milking me along the way for work that is covered by the warranty and safety issues that are covered by the manufacturer. This truck isnt even 1 year old and to be honest the entire truck is a safety issues and ahould be recalled. More

by SURFWTW Verified Customer Verified Customer

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Stingray was amazing and they were able to help me out in a timely manner. a timely manner. More

by lacodaprzilas Verified Customer Verified Customer

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I’ve been doing business with Stingray for 12 years. Always excellent customer service from sales, service department, finance and body shop. Always excellent customer service from sales, service department, finance and body shop. More

by Rick Verified Customer Verified Customer

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We drive over 150 miles to have service performed on our C8 at Stingray. We trust them with our corvette. C8 at Stingray. We trust them with our corvette. More

by qikvette01 Verified Customer Verified Customer

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Quick easy to get car service! Luis on top of keeping me informed of time and completion Luis on top of keeping me informed of time and completion More

by DGANDNG Verified Customer Verified Customer

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Everything went smooth like it always does. I was glad stingray was able to fix the two recalls on the truck. Would recommend them to everyone I know. I was glad stingray was able to fix the two recalls on the truck. Would recommend them to everyone I know. More

by ajmc47299 Verified Customer Verified Customer

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David is the best sales man ever he really takes care of his customers, listened to his customers and he really cares. I highly recommend him for anyone interested in buying a vehicle. He always looks out his customers, listened to his customers and he really cares. I highly recommend him for anyone interested in buying a vehicle. He always looks out for the customers and their needs and wants. He always makes time for his customers even if he already has appointments with other . customers. Please go to stringray Chevrolet and asked for David he will treat you right. More

by durantladylady Verified Customer Verified Customer

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Very bad. Multiple calls and no return calls. Asked the tech to have body shop to look at dent I wanted to get fixed. Never did then said he forgot told him ag Multiple calls and no return calls. Asked the tech to have body shop to look at dent I wanted to get fixed. Never did then said he forgot told him again and still didn't do it. Truck was in for 3 months. Left dealer when finally done had to call dealer back to come look at it 2 miles away. Told me mechanic did clean off antifreeze. Very Very bad More

by JANDJUNDERGROUND Verified Customer Verified Customer

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Luis is always professional and does everything he can to provide excellent customer service makes you feel like you are his priority. provide excellent customer service makes you feel like you are his priority. More

by FIELDTECHWEST Verified Customer Verified Customer

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Luis Tur always professional. Explaining any delays in receiving parts and any letters from GM on required maintenance. I would recommend Stingray Chevrolet and service advisor Lu Explaining any delays in receiving parts and any letters from GM on required maintenance. I would recommend Stingray Chevrolet and service advisor Luis in the future to anyone. More

by Black Vette Verified Customer Verified Customer

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