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Maddi Johnson
Maddi Johnson at Tenvoorde Ford

Maddi Johnson | Page 5

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.9
97 Reviews

Industry Experience

3 yrs, 6 mos

4.9

97 Reviews

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97 Reviews of Maddi Johnson

October 12, 2024

Dealership Rating
Employee Rating

Everyone was very polite - made car buying a nice experience. Made sure we had everything we needed and kept us informed on what was happening More

by onecentsmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie Tenvoorde, Mike Asperheim, Barry Jensen, George Hartley, Mike Warren, Justin Erwin, Tim Stueve , JAMES GEDDE, Dan Lochner

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Oct 15, 2024

Tenvoorde Ford responded

Thank you for your kind words! We're thrilled to hear that your car-buying experience at Tenvoorde Ford was pleasant and that our team kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

September 23, 2024

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Employee Rating

They were there when I needed them to be there. That was a good thing. More

by jersmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Tenvoorde Ford was there for you when you needed us. Your satisfaction is our priority!

September 22, 2024

Dealership Rating
Employee Rating

Good fair good fair good fair good fair good good good fair fair good good More

by ihunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Justin Erwin, Tim Stueve

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Sep 24, 2024

Tenvoorde Ford responded

Thank you for the 5-star rating! We appreciate your support and look forward to serving you again at Tenvoorde Ford!

September 20, 2024

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Employee Rating

Maddie knew why I was there and got me in on time and told me how long it would be More

by tolson3716
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Maddie at Tenvoorde Ford was attentive and got you in on time. We appreciate your support!

September 18, 2024

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Employee Rating

Brought my truck in for the 10 point check and oil change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured More

by lpudlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 19, 2024

Tenvoorde Ford responded

Thank you for taking the time to speak with our service manager about your concerns. We appreciate you bringing this to our attention. I'm sorry to hear about the part failure you experienced. Please know that we take these matters very seriously, and we are committed to resolving this issue for you. If you have and further concerns or questions, please reach out Craig at cschaefer@tenvoordeford.com

September 16, 2024

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Employee Rating

I have received excellent results from the service team at Tenvoorde. Great communication and follow up to insure I am satisfied with the work performed More

by bradvigen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim

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Sep 17, 2024

Tenvoorde Ford responded

Thank you, Brad! We’re glad to hear you’ve had excellent results with our service team and appreciate the communication and follow-up. We look forward to assisting you again!

September 16, 2024

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Employee Rating

I was very satisfied with the service and the communication. I will continue to come back. More

by tbroquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Justin Erwin, Tim Stueve

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Sep 17, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're happy to hear you were satisfied with the service and communication. We look forward to seeing you again!

September 15, 2024

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Employee Rating

They are very courtesy professional they did an excellent job on changing oil and review of the vehicle and what needs to be completed in the future More

by meyer.floyd.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Justin Erwin, Tim Stueve

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Sep 16, 2024

Tenvoorde Ford responded

Thank you for your feedback, Floyd! We’re glad to hear you received courteous and professional service, and that the oil change and vehicle review were handled well.

September 01, 2024

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Employee Rating

Your team performed 4 recalls and put on our new top in just a few hours! Awesome job and then y’all brought the soft top to our house. Amazing service! Many thanks More

by scottstockmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Chad Williams, Mike Asperheim, Barry Jensen, Kris Culhane, Justin Erwin, Tim Stueve, Jessica Corbin , Jade Anenson

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Sep 03, 2024

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

September 01, 2024

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Employee Rating

Would like to give a Special thanks to Maddie she was excellent very polite and helpful More

by 741beyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Tenvoorde Ford responded

Thank you for the kind words! I’m glad to hear that Maddie provided excellent service and made your experience positive. I’ll make sure to pass along your appreciation to her. If there’s anything else I can assist you with, please let me know!

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