Madolyn McPhail
Madolyn McPhail at Crest Volvo Cars

Madolyn McPhail

Volvo Certified Delivery Coordinator

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

5.0
37 Reviews
5.0

37 Reviews

Write a Review

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

37 Reviews of Madolyn McPhail

October 08, 2025

Dealership Rating
Employee Rating

We had a great experience working with Mike Stock! Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very suppor More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you had such great service and chose to return to us for another vehicle purchase. We're thrilled that you found our support so helpful and appreciated the clear communication throughout your decision-making process. Having customers like you who value thorough explanations and informed choices makes our work truly rewarding. Your kind words about our staff and the dealership mean everything to us. We're honored that you continue to trust Crest Volvo Cars for your automotive needs, and we look forward to serving you for many years to come!

August 28, 2025

Dealership Rating
Employee Rating

Good buying experience with great staffs. Would recommend others to buy from Crest Volvo. Best More

by Yuchi.kuo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Caden Leggett

Sep 16, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are delighted to hear that you had such a positive purchasing experience with our team. Your recommendation truly means the world to us. We take great pride in providing excellent service, and knowing that our staff made your visit memorable reinforces our commitment to every customer who walks through our doors. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

August 01, 2025

Dealership Rating
Employee Rating

Brandon was the first person to respond to my inquiry on the vehicle I bought. It was late in the evening and I was expecting a "bot" to respond and was pleasantly surprised that a real human contacted me w More

by davip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen, Gage Rucker

Aug 04, 2025

Crest Volvo Cars responded

We greatly appreciate your wonderful feedback about your recent experience with us. It brings us tremendous joy to hear that Brandon provided such exceptional service from your very first inquiry, responding quickly in the evening when you least expected it. We understand how refreshing it must have been to connect with someone who was helpful and informative without being pushy, especially after dealing with high-pressure situations elsewhere. Your praise for our entire team means the world to us. We are thrilled that Gage made your financing process smooth and pleasant, and that Madolyn took the time to thoroughly explain your vehicle's features. It is particularly heartwarming to know that you noticed how genuinely kind our staff members are to each other - this reflects the positive culture we strive to maintain at Crest Volvo Cars. We are delighted that your visit was efficient and comfortable, completed in under an hour and a half, and that you felt welcomed from the moment Brandon greeted you outside. Your kind words about our facilities and atmosphere truly make our day. Thank you for taking the time to share such detailed feedback about your stellar experience with our team.

July 01, 2025

Dealership Rating
Employee Rating

Sure was a lot of dead time waiting in Tyler's office BUT when he was there he was fast and accurate. More

by DEN9775140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Barna

Jul 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We appreciate your feedback about Tyler's quick and accurate service when working with you. We understand that the waiting time in his office was longer than expected, and we hear your concern about the delays. Your input helps us identify areas where we can improve our service efficiency. We value your business and are glad that Tyler was able to provide you with fast and accurate assistance once he was available.

May 27, 2025

Dealership Rating
Employee Rating

Brandon was excellent to work with. He was very prepared for me when I arrived. I had called ahead and taken time to give him as much information as possible before I ever left home. He More

by KMUSS2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen, Locke Reynolds, Tim Taylor , Terry Leggett

Jun 05, 2025

Crest Volvo Cars responded

Thank you for your fantastic review! We are thrilled to hear that Brandon provided you with excellent service and was well-prepared for your visit. Our team strives to ensure that every customer feels informed and supported, and it’s wonderful to know that Brandon's knowledge and approach made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future.

May 02, 2025

Dealership Rating
Employee Rating

Great dealership. Keith always does a fantastic job and a shout out to Jeremi Chapman. Greeted on the drive as soon as I drove up and a loaner car was ready right afte More

by canrulzhoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Crest Volvo Cars responded

Thank you for taking the time to share such a positive review! We're so glad to hear that Keith continues to provide fantastic service and that Jeremi Chapman made you feel welcome right from the start. It’s great to know that everything—from check-in to receiving a loaner and timely completion of the work—went smoothly. Your recommendation means a lot to us, and we truly appreciate your continued trust in Crest Volvo Cars.

March 25, 2025

Dealership Rating
Employee Rating

Great people, great communication. They were very good about helping and following up on promises. More

by Sherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Nick Lambert , Koffi Niamke

Mar 27, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We're glad to hear that our team provided excellent communication and followed through on promises. We appreciate your support and look forward to assisting you again in the future!

March 17, 2025

Dealership Rating
Employee Rating

Had a great experience here with Gage for the second time, no nonsense again, just what I like. I will very likely be back to purchase again in a couple years. More

by squirrelygirl72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Rucker

Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing your positive experience! We're so glad to hear that Gage provided excellent service for you once again. We look forward to working with you again in the future when you're ready for your next purchase!

March 16, 2025

Dealership Rating
Employee Rating

I leased a 2025 Volvo S60 T8 for my son who just earn his drivers license last week. This is his dream car and my family and I have to comfort of knowing that our “baby boy” will be driving the safest ca More

by Pick’s Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing such a heartfelt review! We’re thrilled to hear that Greyson’s dream car is now a reality and that we were able to exceed your expectations. It’s great to know that Caden, Max, Madolyn, Skye, Bryan, and Jeremi all contributed to making this experience special. Your kind words about our team, including Managing Partner Jason Pickering, mean a lot to us. We take pride in providing top-notch service and a culture of care, and we look forward to continuing to support your family in the future.

March 05, 2025

Dealership Rating
Employee Rating

Gage was very knowledgeable and helpful throughout the entire process. He made the process go smoothly from start to finish. More

by jbenlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Crest Volvo Cars responded

Thank you for your kind words about Gage. We are thrilled to hear that he was knowledgeable and helped make the process smooth for you. Your satisfaction is our priority, and we appreciate your feedback.

1
...

Dealership Inventory (389 Vehicles)

new 2026 Volvo XC90 car, priced at $71,825
2026 Volvo XC90
new
Denim Blue exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $72,625
2026 Volvo XC90
new
Onyx Black exterior
Automatic
All-wheel Drive
used 2024 Volvo XC90 car, priced at $39,500
2024 Volvo XC90
used
Crystal White Metallic exterior
Unknown
All-wheel Drive
used 2019 Volvo XC60 car, priced at $21,000
2019 Volvo XC60
used
Bursting Blue Metallic exterior
Unknown
All-wheel Drive
used 2025 Volvo XC40 car, priced at $34,800
2025 Volvo XC40
used
Onyx Black Metallic exterior
Unknown
All-wheel Drive
used 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $48,800
2024 Volvo XC90 Recharge Plug-In Hybrid
used
Crystal White Metallic exterior
Unknown
All-wheel Drive