Maher Belkaid

you want to make dozens of phone calls over several months to finally get the title of the car you bought months ago this is the place for you. I went into this dealership mid June to buy her first c months to finally get the title of the car you bought months ago this is the place for you. I went into this dealership mid June to buy her first car. Everything went smoothly and we drove away with her used car we payed cash for. They told us it will be a couple of weeks before getting the title since the state is slow. In August there was still no title and my daughter called the dealership the first time. Answer: there was a delay, but it’s handled now and she should get the title soon. 3 weeks later, still no title and no paperwork sent to the state (you can call them and check). Dozens of more phone calls from my daughter. Eventually they told us there is a lien on the car but that should be cleared within the week. All throughout September, October, November my daughter called multiple times with empty promises to get a call back and get the lien taken care off. In December I took over the phone calls. I asked for the manager and eventually got a hold of him. He said he will look into it and call me back, he did and I got the same info my daughter had gotten, there is a lien on the car, they will work on it, should be done in a week. I wanted to proof of it the moment it’s cleared and he assured me it will be done. No such thing, it took several more phone calls with deflection, him being annoyed with me and saying it’s not a big deal. My daughter finally got the title last week 8 months after we purchased the car. More

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I have been looking for the right car for nine or more months it's either sales trying to push a car or something wrong with each car I found many cars I would have bought at Oakbrook but found one I love months it's either sales trying to push a car or something wrong with each car I found many cars I would have bought at Oakbrook but found one I love and will last for years. I had a great experience with Donroy who made this a fast and easy process !! More

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Sales was very low pressure. Amir listened to us and showed us what we asked to see, then what he felt we wanted to see. He was right on the money and we got a great car for ex Amir listened to us and showed us what we asked to see, then what he felt we wanted to see. He was right on the money and we got a great car for exactly what we wanted to spend. More

by MNOXON94 Verified Customer Verified Customer

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Mo made the purchase of my care seamless! He is very knowledgeable and professional. Highly recommend He is very knowledgeable and professional. Highly recommend More

by SAM@WESTMONTPHARMACY Verified Customer Verified Customer

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Broke down the buying and financing process for a new car buyer. Allowing to test drive the vehicle and is very descriptive in reviewing the car and the amenities. Give ample time for to secure our financial buyer. Allowing to test drive the vehicle and is very descriptive in reviewing the car and the amenities. Give ample time for to secure our financial documents for review. More

by DEVRYJKYLE Verified Customer Verified Customer

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Really solid overall experience. Sales management was good and the finance and service departments have been great and easy to work with. This is my 8th Toyota and love my Tundra! Sales management was good and the finance and service departments have been great and easy to work with. This is my 8th Toyota and love my Tundra! More

by TKMARSHA450 Verified Customer Verified Customer

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So I went back because I was very unhappy with my car, and its performance. It took one phone call and Maher asked me to come in and take it to service. I saw Al who was expecting me to come in, he was ve and its performance. It took one phone call and Maher asked me to come in and take it to service. I saw Al who was expecting me to come in, he was very polite, and he remembered our whole conversation so I didn't have to repeat myself, Once they looked at my car Nate Mcghee thoroughly explained the car and its issues and explained a lot about the car. Great customer service.Thank you. More

by MZAMOT Verified Customer Verified Customer

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Maher claimed he looked at wrong website on the price of my car. The price was on your own site. I spent a lot of time waiting when the dealing was done in 15 minutes. I was there for 2.5 hours. my car. The price was on your own site. I spent a lot of time waiting when the dealing was done in 15 minutes. I was there for 2.5 hours. More

by BTYLER1 Verified Customer Verified Customer

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Awesome people and very kind! I hope to remain a valued customer! Oakbrook Toyota is the only dealership my family and myself use. I hope to remain a valued customer! Oakbrook Toyota is the only dealership my family and myself use. More

by MACDONALDLAURA50 Verified Customer Verified Customer

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Staff was very friendly, customer focused, efficient, & strived for a positive outcome for the client. strived for a positive outcome for the client. More

by LEMCAS123 Verified Customer Verified Customer

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