Maher Belkaid

Excellent manager Maher good communication skills he saw us walking inside Dealership and got us help in sales agent Lenin Chacon he was very good communicating and explaining the differences in RAV4 that w us walking inside Dealership and got us help in sales agent Lenin Chacon he was very good communicating and explaining the differences in RAV4 that we were shopping for Very well trained More

by gerardodiaz1937 Verified Customer Verified Customer

Report | Print

Everyone was a pleasure to work with. Steve in service was very informative in comparing various vehicles with me. Maher the manager was kind enough the drive a newly arrived car around Steve in service was very informative in comparing various vehicles with me. Maher the manager was kind enough the drive a newly arrived car around to the front minutes before closing. Dan was very patient and searched diligently for area vehicles when I was trying to decide. Joelson was readily available to keep me posted of vehicles as they became available and when I finally found the vehicle I wanted, he expedited the transfer of the vehicle to Oakbrook Toyota, so a transaction can be made. The gentleman and finance was very informative and explained all of our options in detail. More

by Jennifer Verified Customer Verified Customer

Report | Print

Test drove a used 2023 rav4 and was ready to sign the paperwork. That was until we were informed the car came with one key. Who buys a car with one key? We decided this was not worth our money and wanted paperwork. That was until we were informed the car came with one key. Who buys a car with one key? We decided this was not worth our money and wanted to look elsewhere. Maher said he will give us the extra key and floor mats (which the car also did not come with). After saying we no longer wanted the vehicle because we believed they should have been offered in the first place, Maher then started raising his voice saying that he “does not need to give us anything.” Shockingly enough, we do not need to buy a car from him! Definitely recommend going to the Honda of Lisle instead! More

Report | Print

Luke and the used salesman manager were great and patient with us, and our kids. with us, and our kids. More

by Veganrichy Verified Customer Verified Customer

Report | Print

you want to make dozens of phone calls over several months to finally get the title of the car you bought months ago this is the place for you. I went into this dealership mid June to buy her first c months to finally get the title of the car you bought months ago this is the place for you. I went into this dealership mid June to buy her first car. Everything went smoothly and we drove away with her used car we payed cash for. They told us it will be a couple of weeks before getting the title since the state is slow. In August there was still no title and my daughter called the dealership the first time. Answer: there was a delay, but it’s handled now and she should get the title soon. 3 weeks later, still no title and no paperwork sent to the state (you can call them and check). Dozens of more phone calls from my daughter. Eventually they told us there is a lien on the car but that should be cleared within the week. All throughout September, October, November my daughter called multiple times with empty promises to get a call back and get the lien taken care off. In December I took over the phone calls. I asked for the manager and eventually got a hold of him. He said he will look into it and call me back, he did and I got the same info my daughter had gotten, there is a lien on the car, they will work on it, should be done in a week. I wanted to proof of it the moment it’s cleared and he assured me it will be done. No such thing, it took several more phone calls with deflection, him being annoyed with me and saying it’s not a big deal. My daughter finally got the title last week 8 months after we purchased the car. More

Report | Print

I have been looking for the right car for nine or more months it's either sales trying to push a car or something wrong with each car I found many cars I would have bought at Oakbrook but found one I love months it's either sales trying to push a car or something wrong with each car I found many cars I would have bought at Oakbrook but found one I love and will last for years. I had a great experience with Donroy who made this a fast and easy process !! More

Report | Print

Sales was very low pressure. Amir listened to us and showed us what we asked to see, then what he felt we wanted to see. He was right on the money and we got a great car for ex Amir listened to us and showed us what we asked to see, then what he felt we wanted to see. He was right on the money and we got a great car for exactly what we wanted to spend. More

by MNOXON94 Verified Customer Verified Customer

Report | Print

Mo made the purchase of my care seamless! He is very knowledgeable and professional. Highly recommend He is very knowledgeable and professional. Highly recommend More

by SAM@WESTMONTPHARMACY Verified Customer Verified Customer

Report | Print

Broke down the buying and financing process for a new car buyer. Allowing to test drive the vehicle and is very descriptive in reviewing the car and the amenities. Give ample time for to secure our financial buyer. Allowing to test drive the vehicle and is very descriptive in reviewing the car and the amenities. Give ample time for to secure our financial documents for review. More

by DEVRYJKYLE Verified Customer Verified Customer

Report | Print

Really solid overall experience. Sales management was good and the finance and service departments have been great and easy to work with. This is my 8th Toyota and love my Tundra! Sales management was good and the finance and service departments have been great and easy to work with. This is my 8th Toyota and love my Tundra! More

by TKMARSHA450 Verified Customer Verified Customer

Report | Print