Manolo Santos | Page 16

Michael Maccini was thorough, professional, and honest every step of the way in the purchase of our Mini Cooper S 4 door. He listened to our needs and went out of his way to find the car we were looking every step of the way in the purchase of our Mini Cooper S 4 door. He listened to our needs and went out of his way to find the car we were looking for. His communication skills are excellent and if he didn’t know something he found out and got right back to us. We highly recommend Ferman Mini and Michael Maccini without any reservations. More

by njulian Verified Customer Verified Customer

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Dallas was pleasant, friendly, and professional. More importantly, he never put any pressure on me. More importantly, he never put any pressure on me. More

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Great customer service. I can not say enough great words to express my feelings. I extremely recommend your team and look forward to doing business with them again. I can not say enough great words to express my feelings. I extremely recommend your team and look forward to doing business with them again. More

by Pauld Verified Customer Verified Customer

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Awesome experience with a top- notch, cooperative, and helpful service staff. Mathew made the experience exceptional. He should receive kudos for his efforts! helpful service staff. Mathew made the experience exceptional. He should receive kudos for his efforts! More

by djr627 Verified Customer Verified Customer

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Exceptional professionals! Mary Keller & Joe Cleever do a great job as client advisor & business manager. Go out of their way to make sure customer is satisfied. Best car buyin Mary Keller & Joe Cleever do a great job as client advisor & business manager. Go out of their way to make sure customer is satisfied. Best car buying experience i’ve ever had. More

by billysmith2031 Verified Customer Verified Customer

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The folks we dealt with were wonderful. They knew we had a time crunch and did everything humanly possible to get our car delivered to us before we went out of town. They knew we had a time crunch and did everything humanly possible to get our car delivered to us before we went out of town. More

by sailguy252 Verified Customer Verified Customer

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Sara made the entire experience so easy and smooth. She was professional and fun and knew her product perfectly. She was professional and fun and knew her product perfectly. More

by andyoncall Verified Customer Verified Customer

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EXCELLENT customer service all the way! My husband surprised me for my birthday with a new Mini. Dallas & Tony made my birthday extra magical this year. The sales experience was pleasant, s My husband surprised me for my birthday with a new Mini. Dallas & Tony made my birthday extra magical this year. The sales experience was pleasant, stress-free, and a breeze to go through. Everyone is very friendly and ready to help in any way they can. More

by kim_mello Verified Customer Verified Customer

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Awesome and attentive salesman. Not so excellent accounting. Payoff after 8 days created discrepancy as my trade in car’s auto payment was charged between. When I notified the discr Not so excellent accounting. Payoff after 8 days created discrepancy as my trade in car’s auto payment was charged between. When I notified the discrepancy, initially they said my finance service for the trade in car (BMW) will refund the amount, however, after investigating with BMW finance, actually the Ferman should refund. If I didn’t proactively investigate, I would not be able to get the refund. No apology from accounting. Again, sales and service department are great. More

by bkintampa Verified Customer Verified Customer

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I am still waiting for my title after two weeks which I badly need to export the car and nobody pays attention to me badly need to export the car and nobody pays attention to me More

by ruben.wolozny Verified Customer Verified Customer

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