Manolo Santos | Page 2

Best experience with a car purchase ever! Santos and Ferman BMW/MINI were up front with pricing and absolutely did what they said they would, which is so rare these days. Would definitely buy Santos and Ferman BMW/MINI were up front with pricing and absolutely did what they said they would, which is so rare these days. Would definitely buy from them again! More

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Had a great experience from the time I stepped on to the lot until I drove off in my new car. Very easy to deal with! Highly recommend. Bob was just fantastic! lot until I drove off in my new car. Very easy to deal with! Highly recommend. Bob was just fantastic! More

by jennjenn73 Verified Customer Verified Customer

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Dealership’s knowledge of 2019 Cooper S limited Does not know why Rear Fog lights do not work, I had to Goto another dealership to find out why. Paid over a thousand bucks for pre owner’s car prep which no know why Rear Fog lights do not work, I had to Goto another dealership to find out why. Paid over a thousand bucks for pre owner’s car prep which not done properly. Cigar lighter socket not checked as not working, car still dirty guess just ran it through a $20 car wash, wiper blades rotten. No spare key but then said I could buy one for 50% off about $175! Once car sold to me at agreed price, introduced to accounts and higher management who wanted around $6,000 extra to cover things that I’d already paid for and they may have missed plus a very limited warranty, now they no longer respond to my emails. Not upto what I would expect from a BMW/Mini dealership. Its always your choice who you Goto More

by alnliz Verified Customer Verified Customer

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Paid over $1k for Prep and Service Vehicle dirty not prepared for sale properly. Wiper blades rotten and replaced after complaining Ciger lighter socket dead guess a fuse Rear Fog lights on Cooper S prepared for sale properly. Wiper blades rotten and replaced after complaining Ciger lighter socket dead guess a fuse Rear Fog lights on Cooper S not working and no facility to turn on/off More

by alnliz Verified Customer Verified Customer

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I’ve sent details to Tony re Wipers and GPS Nav system Tony resolved the wiper blade issue and FedEx me new ones Hoping he can arrange for a USB Nav update to be mailed so I can update system plu system Tony resolved the wiper blade issue and FedEx me new ones Hoping he can arrange for a USB Nav update to be mailed so I can update system plus he is going to get the spare key from previous owner, I hope! More

by alnliz Verified Customer Verified Customer

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I had a fantastic experience at Ferman mini of Tampa Bay, the staff was friendly, knowledgeable, and we went above and beyond to make sure I found the right car of my needs. The most important thing that I n the staff was friendly, knowledgeable, and we went above and beyond to make sure I found the right car of my needs. The most important thing that I never felt pressured to make my decision. Thank you Manolo, thank you Dallas. More

by jamila.hilali Verified Customer Verified Customer

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Finally got my Cooper, I have wanted one since the early 2000's. Ferman made it happen. Super low interest rate and a great price. Sales, Management, and parts all rock. A laid-back place to buy a great 2000's. Ferman made it happen. Super low interest rate and a great price. Sales, Management, and parts all rock. A laid-back place to buy a great car. More

by thebotti Verified Customer Verified Customer

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The staff was Very friendly and helpful. Dallas was very personable and funny. Dealership was very clean! Dallas was very personable and funny. Dealership was very clean! More

by JONTIE Verified Customer Verified Customer

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Race Alley was able to meet my need to lower my payment and put me in another fun car. and put me in another fun car. More

by Pam Verified Customer Verified Customer

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Sara was a great help. She knows the mini Cooper inside and out. She made our purchase a very easy and great experience. She also has a great personality. She knows the mini Cooper inside and out. She made our purchase a very easy and great experience. She also has a great personality. More

by j.peterpaul Verified Customer Verified Customer

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