Manolo Santos | Page 24

Wonderful all around. Not pushy by any means. Clean and comfortable inside. Good selection of cars - I know new vehicles are hard to come by for some dealerships. Ferman has a really good selection to chos comfortable inside. Good selection of cars - I know new vehicles are hard to come by for some dealerships. Ferman has a really good selection to chose from. LOVED they had a sticker on the car I had them 'hold' for me, that said the car was ADOPTED!! I Loved that because MINI owners LOVE their cars like family! This is my 3rd! They really made sure we were comfortable and answered any and all questions we had. Thanks Ferman!! More

by reemarx815 Verified Customer Verified Customer

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Bought our first mini for our son in college. Met by Ryan who gave us excellent no haggle service. He was very knowledgeable about the car too. Ryan who gave us excellent no haggle service. He was very knowledgeable about the car too. More

by suearnp01 Verified Customer Verified Customer

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Daniel Ruiz was our salesman, it was the first time I can honestly say I enjoyed buying a car. He did not pressure or make us feel stressed out about the transaction. He worked diligently to find me the car honestly say I enjoyed buying a car. He did not pressure or make us feel stressed out about the transaction. He worked diligently to find me the car that I wanted. And he provided excellent customer service! More

by Belleza-2017 Verified Customer Verified Customer

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Great service and very kind! Sara was wonderful! She went out of her way to find my countryman s all 4 Mini! Thank you so much! out of her way to find my countryman s all 4 Mini! Thank you so much! More

by jeanette123abc Verified Customer Verified Customer

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Chellcey our sales person was amazing and a pleasure to deal with. Your dealership was by far one of the best around and everyone was very pleasant deal with. Your dealership was by far one of the best around and everyone was very pleasant More

by Jody & Tonyia Verified Customer Verified Customer

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Excellent, friendly and professional service! Never any complaints and I’ve never felt pressured. 10 year customer! I highly recommend both the sakes and service departments. complaints and I’ve never felt pressured. 10 year customer! I highly recommend both the sakes and service departments. More

by Kima Verified Customer Verified Customer

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We had an excellent sales experience at Ferman starting with Bob Annis. It was our first visit to the dealership and will not be our last. Each person we interacted with at Ferman Mini from sales, manage with Bob Annis. It was our first visit to the dealership and will not be our last. Each person we interacted with at Ferman Mini from sales, management, and finance departments made us feel welcome and valuable as a customer. We definitely would recommend Ferman Mini. We also appreciate the crew that detailed our mini that we did not have a chance to meet. More

by minime1 Verified Customer Verified Customer

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Wishing I could provide a higher rating. Sales Team(s) were effective communicators as I was traveling to pickup the car. I was scheduled to test drive the car at 10:30, but the car did not avail itself u were effective communicators as I was traveling to pickup the car. I was scheduled to test drive the car at 10:30, but the car did not avail itself until hours later due to a battery replacement (dead overnight?) After test driving the car & signing required docs, we again waited hours for the car to come from detailing. (I had a 6 hour drive in front of me!) Buying experience was good, sales team was excellent, but the waits for me were deemed unacceptable. More

by mark.hitchcox Verified Customer Verified Customer

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Fantastic experience!! We couldn’t be more happy with how we were treated! One of the best experiences we have had in a long time! I would highly recommend Mini Cooper of Palm Harbor to everyone I know!! Dal we were treated! One of the best experiences we have had in a long time! I would highly recommend Mini Cooper of Palm Harbor to everyone I know!! Dallas was superb and very helpful! He actually has been our favorite sales guy that we have ever had! I am not just saying that and the way that his manger worked with him and us was just awesome!! Everything was extremely professional and absolutely amazing!! I now own my first Cooper and I am sure it won’t be my last!! More

by macmillanet Verified Customer Verified Customer

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Chellcey made the process of ending my lease and getting a new lease very easy and fair. I am not one to praise a dealership but these folks are very good. a new lease very easy and fair. I am not one to praise a dealership but these folks are very good. More

by Designerguy Verified Customer Verified Customer

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